Director, Computing Operations

The Delaware Biotechnology Institute (DBI) was founded in 2001 as a partnership among government, industry, and academia, funded by the University of Delaware and the State of Delaware. DBI fosters a collaborative environment for research, education, and technology transfer, focusing on molecular and cellular-scale studies and interdisciplinary collaborations.

About the role

The Director, Institute Computing Operations oversees the Windows, Mac OS, UNIX, and Linux-based computing infrastructure and IT systems at DBI. This role requires a high level of independence and collaboration with UD Information Technologies.

Responsibilities

• Administers and manages the Linux-based server infrastructure and high-performance computing cluster.
• Manages DBI’s desktops, laptops, and peripherals.
• Plans, recommends, and implements additions, deletions, and major modifications to the infrastructure.
• Coordinates and implements disaster recovery procedures.
• Maintains hardware and systems and applications software for Biotech-managed resources.
• Interfaces with hardware/software vendors for maintenance and system updates.
• Maintains records for license management and software configuration documentation.
• Tracks operations utilization and develops capacity and service enhancement plans.
• Collaborates with Institute partners and stakeholders to address evolving research IT needs, including grant proposal preparation and IT scope of work.

Qualifications

• Bachelor’s degree in a related field and 6 years of experience directly related to position responsibilities.
• High School diploma/GED and 10 years’ experience, or Associate’s degree/trade school certificate and 8 years’ experience, or Master’s degree and 4 years’ experience directly related to position responsibilities.
• Management experience preferred.
• Ability to utilize advanced computational and statistical applications, work independently in a highly interdisciplinary environment, and maintain interactions with a diverse group of researchers.
• Experience in a University computing service environment preferred.
• Strong communication, organizational, and interpersonal skills combined with broad technical knowledge and management experience.
• Strategic planning skills.
• Experience with organizing and managing resources.

Special Requirements

• Ability to lift and move, with or without assistance, computing-related equipment weighing up to 50 pounds.
• IT support may be required outside of normal operating hours.