Director - Compliance (HYBRID - Syracuse or Albany)

Full-time position based in Albany or Syracuse, New York (hybrid).

About the role

Accountable for leading, guiding, and directing the Service Area functional responsibilities. Enables regional-level strategy to address internal or external business and regulatory issues, providing functional expertise and ensuring fulfillment of performance and service standards. Responsible for consistent operating performance and achieving financial goals. Identifies, defines, and solves complex problems impacting business management and direction. Collaborates with System Services Area, Regions, and Health Ministries to ensure consistency and integration of strategy and operations. Maintains awareness of new industry developments and standards. Provides decision support, operations, and optimization leadership.

Responsibilities

• Provide advice, guidance, and leadership to RHM and Region leaders in developing strategies and achieving performance goals.
• Enable collaboration across System Services, RHM, and Regions to ensure consistency and integration of strategy and operations.
• Lead standardization and optimization of policy, process, and methodology, establishing a national community of practice.
• Oversee vendor and contract labor management, including centralizing strategy and optimizing spend.
• Collaborate in system-wide strategy development and deployment of functional area priorities and initiatives.
• Support regional efforts to comply with functional area priorities and ensure accountability.
• Serve as the organization-wide focal point for establishing functional strategies and governance over financials and staffing.
• Ensure communication between System Services functional area, RHM, and Regions leadership.
• Measure and report KPIs, metrics, and value delivery.
• Provide advice, guidance, and leadership for the colleague life cycle.
• Maintain working knowledge of applicable Federal, state, and local laws, Trinity Health Integrity & Compliance Program, Code of Conduct, and other policies to ensure adherence.
• In conjunction with the VP Chief Compliance Officer, develop, implement, deploy, and govern the Trinity Health Integrity & Compliance Programs, policies, and initiatives in accordance with regulatory and policy requirements.
• Develop and implement work plans (e.g., risk assessment, resource allocation, scheduling) and reporting tools for identified risks, compliance activities, and accomplishments.
• Develop, disseminate, and deliver communication, education, and training for ministries within the assigned region.
• Provide advice and guidance to ensure appropriate compliance committees operate in accordance with regulatory and policy requirements.

Requirements

• Bachelor’s degree in business, health administration, or a related field, a law degree, or an equivalent combination of education and experience.
• Minimum of seven (7) years of relevant experience with increasing levels of responsibility in healthcare compliance and/or consulting, including regulatory compliance, program metrics, performance assessment, and reporting outcomes.
• Possess and maintain licensure or certification in compliance, law, audit, privacy, healthcare, or other relevant field.
• At least 3 years of previous supervisory or leadership experience.

Preferred Qualifications

• Master’s degree in business, health administration, or a related field, a law degree, or an equivalent combination of education and experience.
• Experience managing government audits, inquiries, investigations, response, and mitigation.

Physical and Mental Requirements

• Indirect/healthcare support services role with occasional clinical or patient-facing work environment.
• Includes continuous indoor work under temperature-controlled and well-lit conditions; occasional travel and variable external environmental conditions.
• Occasional lifting up to 30 pounds unassisted; frequent computer use.
• Continuous sitting with occasional long periods of walking, standing, stooping, bending, pulling, and pushing.
• Must adapt to frequent interruptions, shifting priorities, and stressful situations.
• Ability to attend to tasks until complete, understand complex ideas, and manage multiple tasks over extended periods.
• Continuous reading of small print; frequent ability to hear normal sounds and voice patterns, including in-person and over phone/computer with some background noise.
• Frequent manual dexterity activities and occasional grasping/handling.
• Continuous attention to maintaining a safe working environment and use of personal protective equipment (PPE).