Director Compliance and Security

About the role

At Boingo, we simplify complex wireless challenges to connect people, businesses, and things—spanning airports, stadiums, military bases, transit hubs, and commercial properties.

Responsibilities

• Security, GRC & Compliance Leadership: Oversee the Security Compliance / GRC Cybersecurity. Own and mature Boingo's GRC program - including risk register management, control mapping, evidence collection, audit readiness for NIST and SOC 2.
• Enterprise Operations & Policy: Partner cross-functionally with IT, Legal, HR, Finance, and Engineering on policy development, vendor security, incident response, and risk acceptance. Ensure security architecture, IAM / PAM, vulnerability management, logging, monitoring, and endpoint security programs operate effectively across the enterprise.
• Venue Security Product & Network Security: Partner with Product, Engineering, and Network Operations to embed security controls into network designs (DAS, private networks, Wi-Fi) and support the go-to-market readiness of Boingo’s venue security products. Serve as a senior security voice in cross-functional discussions involving network architecture and product roadmaps.
• Strategy & Automation: Define the annual Security strategy, roadmap, and budget. Drive the unification of IT operations and security into a single control plane for identity, devices, and access to reduce manual touchpoints across the enterprise.
• Escalation & Governance: Serve as the core escalation point for major incidents, audit findings, control gaps, and operational outages. Represent Security in internal forums, audit activities, and customer security reviews.

Requirements

• Security Leadership: 5+ years in information technology, security, or infrastructure leadership, with 3+ years directly managing teams across GRC and information security.
• Automation-First Mindset: Proven history of replacing manual, ticket-heavy processes with automated compliance, logging, and security workflows.
• Technical Architecture: Hands-on experience securing a multi-platform enterprise environment, including Microsoft 365/Entra ID, Google Workspace, multi-OS MDM (Mac, Windows), and Zero Trust access architectures.
• Framework Mastery: Deep working experience with NIST cybersecurity frameworks, GRC program operation, including the successful completion of NIST & SOC 2 audits.
• Product & Commercial Experience: Experience applying security controls, IAM, and compliance frameworks to commercially available products or multi-tenant venue networks (SaaS, NaaS, or telecom preferred).
• Cross-Functional Influence: Effective communication skills with the ability to bridge technical requirements across Engineering, Product, Legal, and senior leadership.

Benefits

• Autonomy & Empowerment: Our engineering culture thrives on trust. We give our people the space to innovate real solutions and solve hard problems without micromanagement.
• High-Impact Scope: You won't just protect our corporate footprint; you will directly shape customer-facing security features for large-scale venues and enterprise networks.
• Unbeatable Culture & Benefits: Named among the Best Places to Work, Boingo offers generous benefits (health, dental, vision, 401(k) match, bonus plan, unlimited PTO, paid parental leave) at our headquarters in Frisco, TX.
• HIREVets Medallion awardee.