Director, Commercial Partner Strategy & Ops

About the role

The Director of Commercial Partner Strategy & Operations will lead the development and execution of Intuit's commercial partner strategy, driving measurable revenue impact through strategic partnerships and operational excellence.

Responsibilities

• Develop and lead Intuit's commercial partnership strategy, including partner segmentation, alliance prioritization, and long-term go-to-market roadmaps that align with business growth objectives.
• Design and execute joint GTM initiatives with strategic partners to generate pipeline, accelerate product adoption, and expand market reach through integrated sales and marketing motions.
• Establish the operational frameworks, processes, tools, and governance structures that enable scalable partner engagement, co-selling, and cross-functional collaboration.
• Define and track KPIs for partner-sourced pipeline, revenue contribution, campaign impact, and ecosystem growth—delivering actionable insights and recommendations to leadership to optimize partnership investments.
• Partner with sales, marketing, product, engineering, and finance teams to ensure partnership initiatives are integrated into broader company strategies and executed effectively across a matrixed organization.
• Cultivate strong executive-level relationships with key partners, identifying opportunities to expand collaboration, launch new initiatives, and strengthen long-term strategic alignment.
• Own the Partner Rhythm of the Business—pipeline reviews, performance cadences, and cross-functional reporting—ensuring leadership has visibility to act on partner-driven opportunities in real time.
• Build and lead a high-performing team of 4+ direct reports responsible for partnership strategy, GTM activation, partner sales incentive planning, partner tooling & enablement, and operational excellence—fostering a culture of accountability, collaboration, and innovation.

Qualifications

• 10+ years of experience in partner strategy, channel operations, sales operations, or revenue operations leadership roles, preferably at a high-growth technology or SaaS company.
• Proven track record of building and scaling partner or channel GTM programs that deliver measurable pipeline and revenue outcomes.
• Strong analytical and problem-solving skills, with the ability to define KPIs, interpret performance data, and translate insights into clear recommendations for senior leadership.
• Deep understanding of partner ecosystems—VAR, accountant/referral channels, strategic alliances, and co-sell motions—and the operational infrastructure required to scale them.
• Excellent program management and organizational skills, with the ability to prioritize and drive multiple complex initiatives simultaneously in a matrixed environment.
• Exceptional communication and interpersonal skills, with demonstrated ability to influence and collaborate with stakeholders at all levels including C-suite.
• Strong leadership skills with a demonstrated track record of building high-performing, cross-functional teams and leading change in dynamic environments.
• Results-oriented mindset with a bias for action, operational rigor, and a focus on continuous improvement.