Director, Commercial and Marketing Operations

About the Role

We're looking for a strategic Commercial/Marketing Operations leader to architect and scale the systems, processes, and data infrastructure that connect marketing to revenue. This role sits at the intersection of marketing, sales, and analytics — owning the GTM tech stack, driving pipeline efficiency, and delivering the reporting rigor that lets leadership make confident, data-backed decisions.

What You'll Do

• Own the GTM tech stack: Optimize the use of Salesforce with marketing/sales tools, ensuring systems are integrated, scalable, and aligned to the full funnel.
• Drive full-funnel optimization: Partner with sales and marketing leadership to improve pipeline conversion, forecasting accuracy, and lead-to-revenue processes.
• Lead segmentation & targeting strategy: Build and refine account and audience segmentation models to improve outreach efficiency and reduce customer acquisition costs.
• Deliver executive reporting: Design and maintain dashboards and reporting frameworks that give executive stakeholders visibility into pipeline health, campaign performance, and revenue attribution.
• Manage forecasting & analytics: Own the operational cadence behind revenue forecasting, working cross-functionally with sales, finance, and marketing to improve accuracy over time.
• Champion cross-functional alignment: Act as the connective tissue between marketing, sales, RevOps, and finance to ensure shared definitions, clean data, and consistent GTM execution.

About You

• 8–12+ years of progressive experience in marketing operations, sales operations, or revenue operations.
• Demonstrated experience in a healthcare marketing environment; preferably in the specialty pharmacy space.
• Proven track record supporting significant revenue scale ($100M+) with measurable impact on pipeline conversion and CAC.
• Deep hands-on expertise with Salesforce (architecture/administration), Hubspot or similar marketing automation platforms, ZoomInfo or comparable intent/data tools.
• Strong analytical foundation — comfortable owning forecasting models, KPI frameworks, and executive-level reporting.
• Experience operating in high-growth, data-driven organizations.
• Demonstrated success leading or supporting systems/process integration through organizational change.
• Excellent cross-functional communication skills with a track record of aligning sales and marketing around shared goals.
• Applicants must be based in the United States and have permanent US work authorization.
• Bachelor's degree in Business, Marketing, or related field.

Benefits

• Equity
• Paid time off