Director, Commercial Analytics & Insights

For our client, we are seeking a Director, Commercial Analytics & Insights to join the team of a leader in the Consumer Technology space. This leader will own the analytical framework that supports renewal performance, data readiness, and customer-facing insights across a fast-moving SaaS environment. The role will partner closely with engineering, customer-facing teams, and senior stakeholders to translate metrics into action, improve decision-making, and strengthen performance visibility. The Director will also lead an analyst team, balancing capacity with demand while expanding benchmarking capabilities that support customer and business validation. This is a highly visible opportunity for an analytics leader who can combine quantitative rigor, executive communication, and operational discipline. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $185,000 – $200,000 annually Responsibilities Own the data readiness standard and assessment framework for implementations Develop and maintain the renewal metrics framework for benchmarking performance Deliver renewal performance insights in executive customer meetings Translate KPI definitions into product specifications for engineering Identify leading and lagging renewal performance signals and coordinate actions Manage the Data Analyst team and align analytical throughput with demand Expand the benchmarking library for customer and performance validation Qualifications 10+ years of relevant experience in a quantitative or business field Demonstrated ownership of data readiness or quality frameworks in SaaS Fluency in recurring revenue metrics like GRR, NRR, and ARR Proven executive-level quantitative communication skills Experience managing analyst teams and capacity planning Benefits Comprehensive benefits package including fully covered medical premiums Flexible PTO and remote work options available 401(k) plan with company match $10,000 lifetime fertility stipend offered Access to global coworking spaces Dedicated Recharge Holidays each quarter for employee wellness Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.