Director Clinical Services - Neurosurgery

Location: St. Louis, MO 63108 | Scheduled Hours: 40

About the Role

Oversees day-to-day business and operational affairs of the Department’s Outpatient Clinical Activities.

Responsibilities

• Monitors all outpatient clinical practice activities.
• Oversight of day-to-day clinical operations.
• Direct administration of Specialty Practice.
• Central contact for all clinical activities of the Department, including Washington University Physicians Network (WUPN) and Faculty Practice Plan (FPP) Activities.
• Plans and implements transition to Ambulatory Care Center. Helps assign space by practice volumes and financial projections. Designs space with architect. Responsible with Divisions for transfer of practices to Ambulatory Care Center.
• Analyzes all revenue-generating activities to ensure appropriate capture of services and accounting of revenue and expenses.
• Provides management oversight of all financial accounts related to clinical operations. Develops financial reports for Department Administrative review.
• Assists with the development and implementation of strategic, business, and marketing plans for Department’s Clinical operation.
• Oversees operations of all clinical activities, including maintaining and enhancing existing services and development of new opportunities.
• Performs feasibility studies for specific projects. Performs detailed financial analysis to assure fiscal integrity of each activity.
• Leads specific “Clinical Improvement” projects for implementation: Patient Scheduling; Transcription; Patient Flow; Prescription; Call Messaging.
• Reviews operational support staff structures and makes recommendations for enhancement and efficiency opportunities. Assists in developing staffing plans as appropriate.
• In conjunction with the Chair and Associate Chair, develops, implements, and maintains appropriate policies and procedures to ensure efficiency in the Department’s Clinical Operations. Reviews and provides revisions or updates as necessary.
• Identifies needs and develops staff training activities for Department’s Clinical Outpatient Operations Staff.
• Develops and implements measurements/benchmarks for Clinical Performance.

Working Conditions

• Normal office environment.
• Typically sitting at desk or table.
• Repetitive wrist, hand, or finger movement (PC Typing).
• Uses office equipment.

Requirements

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Five years of relevant experience.
• No specific certification or professional license required.
• Driver’s license not required.

Preferred Qualifications

• Master’s degree.

Skills

• Analyze Information
• Computer Literacy
• Creative Approaches
• Decision Making
• Diplomacy
• Financial Systems
• Healthcare Environments
• Independent Judgment
• Information Collection
• Oral Communications
• Positive Thinking
• Professional Etiquette
• Spreadsheets
• Supervisory Management
• Written Communication

Pay

Salary Range: $84,200.00 - $148,500.00 / Annually

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
• 4 weeks of caregiver leave to bond with a new child.
• Family care resources for childcare needs.
• Adult care resources available.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years of employment.