Director Clinical Services

About the role

Committed to Caring, A Registered Nurse who effectively leads the clinical team (nursing and therapy) and is responsible for the overall provider/branch growth and ensures that clinical metrics, benchmark indicators and financials are successfully met. Assures quality of both care and documentation by leading, assessing, analyzing, and communicating with the clinical team. Assures that the most efficient use of manpower and resources are utilized to achieve the best outcomes and goals for the patient, compliance, and finance on a day-to-day basis. The Skilled Professional team, whether direct employees of the agency or under arrangement, are expected to contribute to all phases of the QAPI program and participate in ongoing interdisciplinary assessments of patients. Periodically administers skilled care to patients, performing field visits and on-call when required.

Responsibilities

• Lead the clinical team (nursing and therapy)
• Drive overall provider/branch growth
• Ensure clinical metrics, benchmark indicators, and financials are met
• Assure quality of care and documentation through leadership, assessment, analysis, and communication
• Optimize manpower and resource use for patient, compliance, and financial outcomes
• Ensure Skilled Professional team contributes to QAPI program and interdisciplinary patient assessments
• Periodically administer skilled care via field visits and on-call coverage

Requirements

• Minimum 2‑5 years of clinical supervisory experience, preferably in home health
• Experience and success in home health, hospice, or related healthcare fields
• Ability to direct clinical and clerical staff to achieve patient and agency outcomes
• Demonstrated leadership qualities with superior analysis and issue‑resolution skills
• Ability to supervise others through effective leadership, team building, and collegial cooperation
• Excellent verbal and written communication skills
• Commitment to see patients in the field when needed
• Valid driver’s license and access to a reliable automobile meeting state/company liability insurance requirements
• Professional, positive relationships with all staff, including corporate level
• Ability to model and embody company philosophy, mission, and core values
• Proficiency with Microsoft Office (Excel, PowerPoint) for producing, instructing, and interpreting data
• Willingness to travel overnight as needed to service agency branches or corporate needs
• Educational: High School Diploma or GED; Bachelor’s degree preferred
• Work environment: relatively quiet but can be stressful due to deadlines, multiple tasks, and compliance requirements
• Physical requirements: visual acuity and dexterity; sitting, standing, some pushing, pulling, and lifting up to 25 pounds; potential for auto‑related accidents