Jobs · Business Development

Director, Client Services (Influencer Marketing)

Viral Nation · New York, NY · 1 mo ago
RemoteRemoteBusiness DevelopmentFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - Intro paragraph about Viral Nation: "At Viral Nation, we specialize..." This is about the company, could be "About the role"? Actually "About the role" heading is for description of role. The intro is more about company culture. Could be placed under "About the role" or maybe "About the company". Since only allowed headings are given list; we can use "About the role" for role description. The intro includes description of environment, culture. That seems appropriate for About the role. - Then responsibilities list: starts with "Responsibilities:" then bullet points (each sentence). We'll put under

Responsibilities

with
  • each. - Then "Skills and Qualifications:" heading. This includes qualifications and skills. Could split into Qualifications and Skills sections. The text: "8+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment. Proven track record of developing, maintaining and growing strong relationships with key clients to ensure a deep understanding of client needs and strategic business objectives. Experience overseeing key account metrics, including client satisfaction, revenue growth, and profitability, with a focus on driving results. Ability to lead and develop high-performing teams in a fast-paced environment. This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level." That's qualifications. Then later: "In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us. Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria. Compensation Philosophy: At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels. Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact. AI in Recruitment: Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews. DEI Commitment: Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process." We need to extract Benefits, Pay sections if they have specific content. Benefits: "In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us." That's vague but mentions benefits package. It's not specific details like health insurance etc. The rule: do NOT create Benefits section unless posting actually states them. It does state they offer a comprehensive benefits and total rewards package. That's a statement, albeit vague. Should we include? The instruction: "Prefer a few substantive sections over many thin ones." Benefits section would be thin but it's present. Could include. Pay: There's discussion about compensation philosophy, range, etc. It mentions "Where an offer falls within this range is determined through the interview process." No actual numbers given. It says "This range reflects the full scope and progression of the role". No actual numbers. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state compensation philosophy, but not actual pay numbers. Is that enough? The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state compensation philosophy and that there is a range, but not specific numbers. Might be considered stating them (they mention range). However they also say "Where an offer falls within this range is determined through the interview process." So they acknowledge a range exists but not disclosed. I'd argue we can include Pay section with the content about compensation philosophy and range. It's substantive enough. Schedule: No mention of schedule (full-time, part-time, remote). Not present, so omit. We also need to maybe include Qualifications and Skills sections separately. The heading list includes Qualifications and Skills. We have qualifications content; skills maybe overlapping. Could combine under Skills and Qualifications but we have separate headings allowed. Could split: Qualifications: experience, track record, overseeing metrics, ability to lead teams. Skills: maybe "Strategic acumen", "AI- and data-first thinking", etc. However the posting includes skills in responsibilities and elsewhere. But we can keep a single section "Skills and Qualifications" as heading? Not in allowed list; we have separate Skills and Qualifications. We could put all under Qualifications and leave Skills empty (not allowed). Better to combine into one heading "Qualifications" and maybe also "Skills" if we can extract skills. Let's extract skills from the text: "Strategic acumen is unmatched, enabling you to identify opportunities for both growth and creativity", "Your unwavering leadership steers teams toward tangible results", "You maintain a determined dedication to expanding your skillset", "Your commitment to developing your technical expertise", "Lead, develop, and performance-manage senior account leaders", "Drive AI- and data-first thinking by standardizing workflows", "Stay ahead of industry trends and emerging technologies". Those could be skills. But we already have responsibilities covering many of those. Might be redundant. Given the instruction to prefer few substantive sections, we could have About the role, Responsibilities, Qualifications, Benefits, Pay. That's five sections. We need to ensure we don't include filler like "commensurate with experience". Not present. Now craft HTML. We'll start with

    About the role

    then

    with the intro paragraph(s). The intro includes multiple sentences; we can combine into one

    . Then

    Responsibilities

      with each responsibility as
    • . Need to split the responsibilities list: after "Responsibilities:" we have sentences separated by periods. Let's list: - Leads portfolio-level strategy and revenue performance, turning surfaced opportunities into prioritized growth plans and aligning resources, teams, and execution to drive expansion. - Lead forecasting, planning, and resourcing to ensure staffing alignment, delivery excellence, and financial performance. - Build and maintain trusted senior-level client relationships, serving as a strategic advisor focused on measurable business impact. - Lead the development of major client proposals, including strategic direction, pricing, and integrated campaign concepts. - Ensure consistent, high-quality delivery across all assigned accounts—on time, on budget, and to the highest standard. - Partner with PMO on new scopes to ensure clarity in staffing, timelines, and financial structure. - Proactively manage portfolio risks, staffing gaps, and escalations in partnership with key client stakeholders. - Champion operational consistency, process adoption, and strong cross-functional collaboration. - Influence the development of scalable systems, workflows, and client service standards that improve efficiency and delivery quality. - Lead, develop, and performance-manage senior account leaders by setting clear expectations, coaching for impact, and fostering a culture of accountability, growth, and strong client outcomes across the portfolio. - Drive AI- and data-first thinking by standardizing workflows and operationalizing smarter, scalable solutions. - Stay ahead of industry trends and emerging technologies, sharing insights to fuel innovation and client growth. Note some start with capital verb, some lower case "Lead". We'll keep as is. Now Qualifications: we need to capture the qualifications paragraph(s). The text after "Skills and Qualifications:" includes qualifications and then later compensation etc. We'll extract qualifications up to before "In addition to base salary". So qualifications paragraph: "8+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment. Proven track record of developing, maintaining and growing strong relationships with key clients to ensure a deep understanding of client needs and strategic business objectives. Experience overseeing key account metrics, including client satisfaction, revenue growth, and profitability, with a focus on driving results. Ability to lead and develop high-performing teams in a fast-paced environment. This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level." We'll put that in
        maybe each sentence as
      • . Or we could keep as

        . The rule: Use

        • for any list of duties/requirements/benefits. This is a list of requirements, so we should use
          • . We'll split each sentence. Now Benefits: we have statement: "In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us." That's it. Could be a

            under Benefits. Pay: we have compensation philosophy etc. We'll extract the paragraph(s) after benefits up to DEI commitment maybe. Let's capture: "Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria. Compensation Philosophy: At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels. Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact. AI in Recruitment: Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews." We could also include DEI commitment but that's boilerplate? It's DEI statement; might be considered boilerplate but it's specific. The instruction: remove EEO/equal-opportunity/scam-warning boilerplate. DEI commitment might be considered similar to EEO. Likely we should remove DEI commitment as boilerplate. So we stop before DEI. Thus Pay section includes those paragraphs. Now we need to ensure we don't repeat any content inadvertently. Let's craft HTML. We'll output:

            About the role

            At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! As a highly accomplished leader in client and people management, you possess an unparalleled track record of effortlessly maneuvering diverse client organizational structures and verticals. Your unwavering expertise has earned the trust of both internal and external stakeholders, who rely on your ability to deliver integrated solutions that surpass expectations, across a wide range of accounts. With 8+ years of experience in the social, influencer and/or agency world, you have forged powerful relationships with influential clients, cementing yourself as their most trusted partner and advisor. Your strategic acumen

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