Director - Client Growth Partner (IT Consulting / Retail & CPG)
Nagarro · Boston, MA · 3 days ago
On-siteEngineeringFull-time
We are a Digital Product Engineering company scaling globally. We build products, services, and experiences that inspire, excite, and delight, working across all devices and digital mediums. Our team of 17,000+ experts spans 39 countries, fostering a dynamic and non-hierarchical work culture.
About the role
We are seeking a high-intensity account growth leader to deliver double-digit year-over-year growth at one or more key accounts. You will position Nagarro with CXOs as the strategic partner for AI transformation and systematically expand the breadth and depth of engagements.
Responsibilities
- Grow assigned portfolio by 15%+ year-over-year.
- Achieve revenue targets through structured account planning, shaping CXO agendas, collaborating with procurement, and identifying expanded offerings.
- Establish and maintain a "seat at the top table for AI" in managed account(s) in partnership with AI for Change advisors and capability leads.
- Procure public testimonials and references from clients about the quality of Nagarro's work.
Requirements
- At least 5 years of key account leadership or similar experience with a $20M+ account for a well-known professional services firm, demonstrating a strong track record in account expansion.
- Ability to credibly engage client CIOs, CTOs, CDOs, and business heads, building warm relationships.
- AI fluency in an industry context—able to hold value-led conversations about AI transformation in at least one vertical.
- Deal shaping and commercial acumen—can construct and defend a business case.
- Comfortable in procurement and legal negotiations.
- Collaborative operator—works constructively with engineering and capability teams, earning their trust and support.
- Low ego, high accountability.