Director, Claims

About the role

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Responsibilities

• Administer and strategically manage all cargo claims operations within the region.
• Adjust, handle, and settle a substantial volume of marine cargo claims.
• Ensure an efficient and compliant process from initial notification through final resolution.
• Coordinate activity with third-party administrators (TPAs).
• Collaborate with home office personnel on large losses exceeding branch authority.
• Establish strong, productive relationships with underwriting and other key stakeholders.

Qualifications and Skills

• Excels in a fast-paced environment.
• Drives operational excellence.
• Consistently delivers high service standards to internal and external customers.

Benefits

• First-class training and development opportunities.
• Opportunity to grow talent and bring out the best in people.

Pay

The wage range for this role is $150,000‑$175,000 (for individuals assigned and/or hired to work in New York).