DirectJobHub
Jobs · Business Development · New York

Director, Channel Partnerships

Aircall · New York, NY · 3 days ago
HybridBusiness Development$200k–$275k/yrFull-time

About the role

Aircall is seeking a Director of Channel Partnerships, Americas to define and lead the regional channel strategy, with a dual mandate: deepening our presence within the CRM Solutions Partner landscape (e.g., Salesforce, HubSpot, and similar platforms) while spearheading a diversification strategy to expand into new partner types beyond our current ecosystem.

Key Responsibilities

  • Partner program ownership: own the overall partner program strategy across Solutions Partners (Starter, Bronze, Silver, Gold), TSD, IT Consultancies/MSPs, driving partner-sourced pipeline & revenue

  • Design and execute a diversification strategy to identify, evaluate, and onboard new partner types (e.g., resellers, MSP’s, verticalized tech partners, Ecommerce, PE/VC) to expand Aircall's addressable market

  • Recruit, enable, and develop a high-performing team

  • Build and execute joint GTM plans with strategic partners to drive qualified pipeline, co-selling motions, and closed revenue

  • Define and own the key metrics that matter: partner-sourced pipeline, partner service-attached revenue, net new active partners, referrals per partner, and % of AEs/AM’s actively using the partner program

  • Cross-functional alignment: partner closely with Sales, Marketing, Product, AM, and RevOps to ensure the partner ecosystem is tightly integrated with company GTM priorities and sales motions

  • Represent Aircall at the executive level with strategic partners and build the relationships that give us a durable competitive advantage

  • Represent Aircall externally at partner events, conferences, and strategic partner meetings

Minimum Qualifications

  • 7+ years in Channel Partnerships

  • Direct experience building or scaling a partner program and strategy with a proven track record of meeting and exceeding partner-sourced revenue targets at scale

  • Hands-on experience with Partnerstack, Crossbeam, & Salesforce

  • Willingness to travel and build in-person relationships with strategic partners and their customers

  • Strong sales management fundamentals: forecast discipline, pipeline rigor, deal coaching, and talent development

Nice To Haves

  • Existing network in platform ecosystems (Salesforce, HubSpot), IT Consultanties/MSP’s, PE/VC and/or TSD

Why join us?

  • Our people matter, work-life balance is important at Aircall

  • Fast-learning environment, entrepreneurial and strong team spirit

  • 45+ Nationalities: cosmopolite & multi-cultural mindset

  • Competitive salary package & benefits

  • DE&I Statement

Similar jobs