Director, Channel and Distribution Operations
About the role
For our client, we are seeking a Director, Channel and Distribution Operations to join the team of a leader in the Pharmaceuticals & Biotech space. This leader will own key distribution operations supporting access to pharmaceutical products through contracted partners and specialty channels. The role will serve as a critical connector across field teams, Legal, Compliance, and external distribution partners to ensure service quality, data integrity, and regulatory alignment. It is well suited for a strategic operator who can balance partner management, continuous improvement, and execution in a highly regulated environment. Location: Remote - US based candidates only, no visa sponsorship available.
Responsibilities
- Ensure successful daily distribution of pharmaceutical products with contracted partners
- Oversee distribution partners to meet key performance indicators and compliance requirements
- Identify and resolve distribution challenges impacting customer access with field teams
- Validate accuracy of reported data and distribution analytics
- Monitor partner performance against service level agreements and key performance indicators
- Collaborate with channel partners on operational and business issues as they arise
- Work with Legal and Compliance stakeholders to develop and execute channel and distribution initiatives
Qualifications
- BA/BS required
- 10+ years of experience in the pharmaceutical industry, including 5+ years in specialty pharmacy or distribution
- Experience managing relationships with specialty distributors, including account set-ups and quarterly business reviews
- Demonstrated leadership in continuous improvement initiatives
- Strong analytical and project management skills
- Ability to think strategically and execute effectively
- Broad understanding of regulatory and quality requirements for pharmaceutical products
- Willingness to travel as needed for business meetings and events
Benefits
- Competitive cash compensation package
- Robust equity awards included in total rewards program
- Strong benefits plan offered to employees
- Significant learning and development opportunities provided
Pay
Compensation: $201,000 – $251,000 annually