Director Category Management- Structural Framing

About the role

Responsible for delivering high-quality customer service in a fast-paced environment. Key tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities

• Handle customer inquiries via phone, email, and in-person
• Resolve customer issues efficiently and effectively
• Follow up with customers to ensure satisfaction
• Adhere to company policies and procedures

Requirements

• Excellent communication skills
• Ability to work independently and as part of a team
• Strong problem-solving abilities
• Basic computer literacy

Qualifications

• High school diploma or equivalent
• Previous customer service experience preferred

Skills

• Customer service orientation
• Time management skills
• Attention to detail

Benefits

• Competitive compensation package
• Health insurance options
• Flexible scheduling
• Professional development opportunities

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary based on business needs.