Director Category Management

About the role

The Director, Category Management in the Information Technology Outsourcing (ITO) and Consulting space is a senior leader within the Strategic Sourcing & Real Estate organization (SSRE) responsible for developing and executing category strategies for complex, high-value spend categories.

Responsibilities

• Lead the end-to-end sourcing and contracting strategy for Information Technology Outsourcing (ITO) and Consulting services, ensuring alignment with enterprise objectives, cost optimization, risk management, and performance outcomes.
• Develop and execute multi-year category strategies aligned with broader business and procurement goals.
• Conduct market and supplier analysis to assess industry trends, cost drivers, risks, and opportunities.
• Drive maturity and continuous improvement across outsourcing models, global delivery structures, and commercial frameworks, including managed services and outcome-based agreements.
• Establish category-level objectives, KPIs, and value-tracking mechanisms to measure performance and realized benefits.
• Lead complex, high-impact sourcing initiatives from strategy through execution.
• Draft and negotiate complex contracts in partnership with Legal, ensuring compliance with business, regulatory, and risk requirements.
• Ensure consistent contract quality, documentation standards, and adherence to procurement policies.
• Leverage spend analytics, performance dashboards, and sourcing insights to prioritize opportunities and inform decisions.
• Utilize procurement technologies (e.g., sourcing platforms, CLM, analytics tools) to drive efficiency, transparency, and value.
• Ensure accuracy and integrity of sourcing, supplier, and contract data across enterprise systems.
• Identify and apply emerging tools and AI-enabled capabilities to enhance category management effectiveness.
• Partner closely with business and functional stakeholders to align sourcing strategies with operational and strategic needs.
• Serve as a trusted advisor to the CIO, CDO, and other senior leaders, providing data-backed insights and recommendations.
• Support change initiatives and new ways of working, driving engagement, accountability, and adoption.
• Model enterprise leadership behaviors by driving results with integrity, collaborating effectively across functions, using data to inform decisions, continuously improving processes, fostering an inclusive and high-performing culture, and embracing change.

  Requirements

  • 8+ years of experience in category management and strategic sourcing within a complex corporate environment.
  • Proven experience managing complex IT Professional Services spend, including leading the sourcing process as well as drafting and negotiating global outsourcing agreements.
  • Strong strategic and execution mindset with deep knowledge of category management and sourcing best practices.
  • Advanced analytical skills with the ability to interpret spend data, market insights, and performance metrics.
  • Demonstrated success negotiating and structuring complex commercial agreements.
  • Excellent written and verbal communication skills with the ability to influence stakeholders at multiple levels.
  • Strong project management skills, including leading cross-functional sourcing initiatives.
  • Knowledge of source-to-pay processes and strong attention to detail.
  • Familiarity with change management and continuous improvement methodologies (e.g., Lean, Six Sigma).
  • Innovative, curious mindset with an interest in modern procurement technologies and data-driven approaches.
  • Ability to operate effectively in a matrixed environment and manage ambiguity through collaboration and influence.

    Qualifications

    • Bachelor’s degree required, preferably in procurement, supply chain, finance or business.
    • MBA or equivalent business-related experience preferred.
    • Must have been lawfully authorized to work in the designated country associated with the position.

      Skills

      • Category Management
      • Project Management
      • Six Sigma
      • Strategic Sourcing
      • Source to Pay Processes
      • Procurement Systems (Coupa, Ariba)
      • Market Analysis
      • Supplier Analysis
      • Contract Negotiation
      • Performance Metrics
      • Change Management
      • Continuous Improvement Methodologies (Lean, Six Sigma)
      • Emerging Tools and Technologies
      • Data-Driven Approaches
      • Business Stakeholder Engagement
      • Change Initiatives
      • Leadership Behaviors
      • Collaboration
      • Data-Informed Decisions
      • Process Improvement
      • Inclusive Culture
      • Adaptability
      • Change Management
      • Matrixed Environment
      • Stakeholder Influence
      • Vendor Management
      • Procurement Compliance
      • Technology Utilization
      • Procurement Policies
      • Contract Management
      • Supplier Data Integrity
      • Procurement Technologies (Sourcing Platforms, CLM, Analytics Tools)

        Benefits

        For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

        Pay

        Min Hourly Rate: $85.00
        Max Hourly Rate: $92.00

        Schedule

        Work Model: Hybrid
        Work Model Details: Onsite 3 days per week (T, W, Th)
        Shift: 8 AM-5 PM EST