Director Case Management

Job Summary and Qualifications

The Facility Case Management Director at Wesley Medical Center oversees and evaluates departmental operations, allocates resources, ensures compliance with policies and SOPs, and establishes working relationships with key stakeholders.

Responsibilities

• Directs and evaluates departmental operations, including the case management model, staffing, use of information technologies, onboarding, and staff competencies.
• Allocates resources to effectively staff department and meet productivity and quality goals.
• Responsible for oversight of CM core functions and practice.
• Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
• Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
• Affirms the assessment and improvement of the department’s performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
• Ensures compliance with policies and SOPs.
• Establish working relationships with key stakeholders, including CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.

Qualifications

• Bachelor's Degree in Nursing, Health Administration, or Business Administration, preferred.
• RN or LCSW.
• 3 years experience in overall acute care Hospital Case Management, preferred.
• 2+ years experience in case management leadership, preferred.