Case Management Director

About the role

Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department.

Responsibilities

• Assume responsibility for the day-to-day operations and human resource management of the Case Management department.
• Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
• Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families.
• Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives.
• Review operations to ensure a high level of quality consistent with organizational standards.
• Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.

Qualifications

• Current CCM® or ACMTM certification is preferred.
• Must be qualified to independently complete an assessment within the scope of practice of his/her discipline. If licensure is required for the discipline within the hospital's state, individual must hold an active license.
• For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure. For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred.
• Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.

Benefits

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

May be required to work weekdays and/or weekends, evenings and/or night shifts. May be required to work on religious and/or legal holidays on scheduled days/shifts.