Director, Care Delivery Innovation

About the Role

The Director, Care Delivery Innovation serves as the system leader for acute care model re-design, innovation, and transformation. This role is responsible for designing, implementing, and supporting a new acute care model that aligns with the vision for patient/caregiver experience, clinical outcomes, and financial stewardship.

Responsibilities

• Develops the strategy for acute care model re-design with executive leadership support, leads processes from planning to implementation to evaluation to ensure change is adopted and successful.
• Collaborates with IT, Physicians, Nursing, Clinical Support, and Ancillary service functions to re-design the acute care model and build a tech-enabled workforce.
• Translates operational efficiencies generated by tech-enabled innovation initiatives into new workflows and care model adjustments that enhance patient/caregiver experience, improve clinical outcomes, and deliver return on investment (ROI).
• Ensures alignment across technology, innovation, and transformation initiatives in acute care and generates synergy/additive value across initiatives to deliver transformational change.
• Provides strategic thought leadership but maintains primary accountability for execution, utilizing tactical and operational expertise for implementing and sustaining care delivery innovations.
• Develops plans for implementation of acute care model changes, monitors performance to plan, ensures adoption through influence, and reports on successes.
• Leverages advanced knowledge and deep experience of acute care operations and clinical workflows to hardwire technology adoption and drive behavior change and new ways of working.
• Manages tech-enabled innovation project/initiative budgets, secures Capital and Operating expense funding, and partners with Finance to monitor ROI and run rate improvement targets.

Requirements

• Masters in MBA, MHA, or Healthcare-related field (required).
• 5-10 years in Healthcare & Clinical Operations Leadership (required).

Skills

• Collaborative
• Strategic Thinking
• Leadership
• Change Management
• Continuous Learning
• Communication
• Innovative

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on the market and employment status.