Director, Business Systems & Transformation (Hybrid)

About the role

Pratt & Whitney's Global Digital Technology team is seeking a highly experienced, highly motivated Director, Business Systems & Transformation. This is a hybrid opportunity located at the East Hartford, Connecticut campus. The Director of Business Systems & Transformation is responsible for supporting and partnering with the Pratt & Whitney Strategy & Transformation and ES Operational Excellence organizations. This role requires extensive experience and critical knowledge with RTX's Goal Alignment, REPM, and CORE processes. This leader will supervise a team of specialists that will focus on supporting digital initiatives for the Pratt & Whitney Strategy & Transformation office, digitalization of goals and improvement targets, and cross Pratt & Whitney transformation efforts. This role reports to the VP, CDO within the Pratt & Whitney Digital Team.

Responsibilities

• Serves as the primary strategic liaison between PW Digital and PW Strategy & Transformation.
• Builds and maintains strong partnerships with the ES Operational Excellence organization.
• Assesses ES Operational Excellence's digital tool suite and identifies opportunities to adopt or adapt them within PW in coordination with PW Strategy & Transformation.
• Provides integrated visibility to the PW Digital SLT on initiatives spanning PW Strategy & Transformation and ES Operational Excellence.
• Partners with PW Strategy & Transformation to define technology solutions that support digitalization of goals and improvement targets.
• Collaborates with the PW Digital Office of the CDO and the PW Digital CORE Embedded Lead to ensure alignment of goals, improvement targets, and catch-ball processes across PW Digital and key stakeholders.
• Works with the Service Assurance leader and PW Digital SLT to establish operational processes that reinforce accountability for PW Digital goals and improvement targets.
• Supports and executes cross transformation initiatives for PW Digital (e.g., Program Cockpit / CORE Control Room, M&A, REPM, etc.).
• Acts as PW Digital's focal point and representative for all cross-transformation activities.
• Provides regular status updates and insights on cross-transformation efforts to the PW Digital SLT.
• Owns, maintains, and continuously improves the digital systems, dashboards, and tools supporting PW Strategy & Transformation, including digitized goals, improvement targets, and Planview.
• Partners with PW Strategy & Transformation and ES Operational Excellence to deliver digital enablement for REPM and Planview.
• Defines and maintains a technology roadmap in collaboration with key stakeholders to advance digital capabilities and system performance.

Qualifications

You Must Have:

• Bachelor's degree in Computer Science, Management Information System, Information Technology or related technical field with 14+ years of experience in Digital Strategy & Transformation, including digital goal alignment processes, M&A execution, and digitalization/automation of business processes; OR an advanced degree with 12+ years of experience in Digital Strategy & Transformation, including digital goal alignment processes, M&A execution, and digitalization/automation of business processes.
• Strong proficiency in industry-leading analytics, dashboarding tools, and digital reporting capabilities.

Qualifications We Prefer:

• CORE Expert certification or extensive knowledge of RTX CORE processes (or equivalent).
• Deep experience with RTX Goal Alignment, Improvement Target, REPM, and RLPM processes (or equivalent).
• Demonstrated sound judgment, decision-making ability, and adaptability in complex environments.
• Proven track record of building trusted relationships and serving as a strategic partner across multiple stakeholder groups.

Pay

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Schedule

This role is Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.