Associate Director, Business Systems (Hybrid)
About the role
We are seeking an Associate Director, Business Systems to partner closely with Product Managers, Stakeholders and development teams on the Scion Delivery Platform portfolio. This Associate Director will translate stakeholder and client needs into clear, actionable product requirements for product development—bridging stakeholder requirements, client access, analytics experiences, and platform administration with engineering, design, and quality teams. This role is hands-on in discovery, specification, and delivery support, with enough technical depth to validate feasibility, document behavior, and keep builds aligned to intent.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Responsibilities
- Partner with the Product Manager to run discovery: stakeholder interviews, workflow mapping, pain-point analysis, and scope definition for data delivery, client access, analytics, and administration capabilities.
- Strong understanding of Pharmaceutical data and business applications
- Good understanding of technical product development and methodology
- Understanding of technologies and willing to learn
- Document as-is / to-be processes for client onboarding, delivery, configuration, access and analytics
- Clear understanding of overall business needs and dependencies
- Maintain a prioritized backlog of business needs, assumptions, open questions, and decisions with clear owners and dates.
- Support product discovery activities: problem statements, success metrics, MVP scope, and release phasing recommendations
- Support requirement gathering for different types of applications to meet the delivery of data and analytics to the IQVIA stakeholders and customers
- Author and maintain business requirements, functional specifications, and user stories with testable acceptance criteria aligned to the team’s delivery model
- Produce structured specification artifacts: process flows, data definitions