Director, Business Operations and Strategy

About the role

The Director, Strategic Initiatives – Conferences Strategy is a pivotal leadership role responsible for driving innovation, strategic problem-solving, and operational excellence across the Conferences business. This leader will oversee two critical teams focused on Strategic Initiatives and Innovation & Intelligence designed to advance the Conferences’ top priorities through structured problem-solving forums, including Strategy Meetings and Key Initiative Meetings.

What you will do

• Serve as an “engagement manager,” facilitating Strategy Meetings and Key Initiative Meetings to align stakeholders, solve business challenges, and deliver actionable outcomes for the Conferences Business.
• Guide the process to gather and synthesize competitive & market insights and translate insights into strategic priorities to support growth & innovation of the Conferences business.
• Identify, scope, prioritize, and track all complex and cross-functional initiatives, ensuring timely delivery and measurable impact aligned with business needs.
• Lead two high-impact teams: Oversee the Strategic Initiatives and Innovation & Intelligence teams, providing clear direction, coaching, and development to foster a collaborative, high-performance culture.
• Build trusted partnerships with senior leaders across Conferences functions (product, sales, marketing, operations) and broader Gartner, driving consensus and alignment through expert facilitation and communication.
• Act as a strategic advisor to the VP, Conferences Strategy and Global Leadership Team providing insights, recommendations, and support on the most critical business priorities.
• Coach, develop, and manage high impact teams, inspiring them to become effective problem solvers, storytellers, and future leaders of the organization.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.

What makes Gartner a great place to work?

• We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
• We are recognized worldwide as a great place to work.
• We are at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact.

What do we offer?

• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers
• Hybrid work environment
• Flexible work arrangements
• Reasonable accommodations for applicants with disabilities
• Market-leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more