Director Business Development - Remote (prefer the DMV area)

About the Role

As the Director of Business Development, you will lead high-stakes, end-to-end campaign pursuits designed to build capabilities addressing eligibility, identifying and mitigating improper payments, fraud mitigation, auditing, and creating process and personnel efficiencies associated with benefits (health, legal, and financial). You’ll collaborate with customers and partners on must-win pursuits and drive measurable improvements in PWin, pipeline health, and long-range growth for the Benefits Integrity - BPO campaign. This role is ideal for a growth leader who thrives in ambiguity, is relentless about outcomes, and can rally teams to win in complex government environments. Success will be measured by achieving 1-, 3-, and 5-year tactical objectives tied to increasing contract wins. This position offers full-time telework, with a preference for candidates local to the DMV area.

Responsibilities

• Lead customer and partner engagement for all campaign pursuits to deliver defined objectives.
• Shape each pursuit’s “right-to-win” by identifying and pursuing pipeline opportunities that define the campaign and focus resources accordingly.
• Drive pursuit excellence throughout the Pursuit/Bid Teams, improving PWin through disciplined win strategies, clear value propositions, and competitive positioning.
• Execute the customer relationship strategy across the campaign, including call plans and engagement rhythms to produce outcomes.
• Assist in developing campaign branding and messaging with marketing/communications to ensure the campaign narrative is differentiated, credible, and compelling.

Requirements

• U.S. Citizenship required.
• Bachelor’s Degree.
• Minimum 10 years of experience in government contracting (BD/capture/program/operations leadership).
• Proven strength in winning large contracts.
• Demonstrated ability to lead cross-functional, matrixed teams to outcomes.
• Strong capability in customer relationship building and senior-level stakeholder engagement.
• Excellent executive communication and presentation skills; comfortable briefing internally and externally.
• Willingness to travel up to 25% to meet customers and industry partners as required.

About the Company

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

Benefits

Eligible employees gain access to a comprehensive Total Rewards package, including:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.

Pay

The salary range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by factors such as scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.