Director, Business Development

About the role

This position is the primary interface between Redion and its customers, responsible for sales acquisition and Tier 1 client retention. You will drive the sales process through prospecting, strategic partnership development, presenting, and closing sales. Internally, you will collaborate with Marketing, Product, Underwriting, Compliance, and Operations to achieve results. Success is measured by achieving at least 100% of target/quota, retaining current clients, and maintaining an extensive pipeline of opportunities. The focus is 90% new account acquisition and 10% existing account management/growth. This role requires 50-75% travel and the ability to work in a virtual environment, covering the Western US territory. You will report directly to the Vice President, Travel Insurance Sales.

Responsibilities

• Proactively solicit new business from the travel community, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
• Drive sales results through effective prospecting and pipeline management.
• Generate new sales leads through cold calls, building, and developing senior-level client contacts and strategic partnerships.
• Close business deals, negotiate pricing, and contract terms.
• Develop and convert a strong target pipeline to achieve quarterly quotas of qualified opportunities and closed business deals.
• Position Redion’s Travel Insurance offerings, understand unique selling points, and overcome objections.
• Plan and implement sales calls throughout the territory, prioritizing key accounts for multiple visits.
• Understand in depth the existing and potential markets and customers.
• Achieve the minimum target sales calls per month.
• Mine assigned territory for new business streams on a regular basis.
• Research and continually source new revenue opportunities and methods within the territory to achieve sales goals.
• Develop strategic account plans and marketing/promotional strategies for assigned accounts.
• Analyze sales data to present monthly and quarterly business reviews with select accounts across the territory.
• Build and maintain relationships with franchise owners/agents within the territory.
• Design and implement strategies for territory management and business development to ensure long-term relationships grow in accordance with corporate objectives.
• Proactively challenge clients to think strategically about solutions for their business challenges, resulting in additional sales of Redion products and services.
• Develop and maintain Strategic Account Plans for existing and target accounts.
• Advocate internally for clients' best interests through effective and open dialogue with internal partners, with awareness of revenue and profit targets.
• Obtain knowledge of competitors’ services/products and counter with enhanced products, processes, or expert service and advice.
• Develop an annual business plan and sales strategy for each assigned account to exceed revenue objectives, retention targets, and client service agreements.
• Establish a renewal strategy for all assigned accounts and ensure its communication to all external and internal parties.
• Prepare proposals for renewals and for RFPs.

Requirements

• High School Diploma or Equivalent (GED) required.
• Six years or more of proven sales and/or account management experience in products and services; leisure travel market preferred.
• Proven success in strategic selling, presenting, and discussing solutions with C-level and other decision makers.

Qualifications

• Bachelor’s degree from an accredited college or university is preferred.
• Experience in the travel industry and/or travel insurance strongly preferred.
• Business-to-Business sales experience with major accounts is a plus.
• Experience in business-to-consumer products coupled with technology integration solutions is a plus.

Benefits

• Generous employer contribution for health, dental, and vision insurance.
• Paid Maternity and Paternity Leave.
• Scholarship Program for Employee Dependents.
• Company match on 401k.
• Employee Assistance Program (EAP).
• Company-paid short-term and long-term disability insurance.
• Company-paid life insurance.
• Voluntary Pet Insurance.
• Voluntary Legal Benefit.
• Discounts on travel insurance.
• Time off policies including vacation days, sick days, personal days, holidays, and volunteer days (VTO).

Pay

Salary range: $100,000–$150,000/year plus commission.

Schedule

This position operates Monday–Friday during regular business hours (approximately 8:00 AM–5:00 PM) with occasional overtime as needed. There is some flexibility in hours. Remote work is permitted within the following states: AZ, CA, CO, CT, DC, DE, FL, GA, ID, IL, KS, LA, MA, MD, MI, MN, MO, NC, NJ, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WV.

About Redion

Redion is part of the Generali Group, dedicated to helping people explore the world with confidence. We ensure travelers’ journeys are safe and supported, whether assisting with emergency medical claims, guiding customers through trip disruptions, or addressing ID theft. Our products include:

• Redion Insurance Services, Inc.: US travel insurance brand for retail, tour operator, cruise, and lodging partners.
• Redion US Holdings: Primary corporate brand in the US for travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products.
• Redion Medical Management, Inc.: Industry standard for global medical cost containment and medical risk management solutions.
• Iris, Powered by Generali: Identity and digital protection solution.

We foster a welcoming and inclusive atmosphere, valuing curiosity and collaboration. Our internal programs include:

• Diversity, Equity, and Inclusion (DEI) Committee.
• Career pathing and Individual Development Plans.
• Internal training and intern opportunities.
• Women in Business Mentorship Program.
• Employee awards and recognition.
• Education and Professional Development Assistance Program.