Director, Business and Data Analytics
USAA · Plano, TX · 1 mo ago
Business Development$165k–$315k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info.
Let's parse the posting.
Content:
- Why USAA? (mission statement) - could be "About the role" or maybe "About USAA". The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
We have:
- Why USAA? (mission, values, support for military spouses, remote/hybrid flexibility). Could be placed under "About the role" or maybe "About USAA". Since only allowed headings are those listed, we can use "About the role" to include mission and company description.
- The Opportunity: description of role responsibilities: leading development and implementation of multiple Data and Analytics sub-functions, leading short/long term strategy, etc. This is responsibilities.
- What You'll Do: list of duties (many bullet-like sentences). This is responsibilities as well; we can combine.
- What You Have: qualifications: Bachelor's degree..., 8 years experience, 3 years people leadership, etc. This is qualifications/requirements.
- What Sets You Apart: additional preferred qualifications: US military experience, experience analyzing customer interactions, proven delivery, strong technical expertise in SQL, Python, Streamlit, Tableau, BI tools, experience leveraging process mining, journey analytics, AI/ML. This could be Skills or maybe "Qualifications". We'll treat as "Skills" (technical) and maybe also "Qualifications". But we need to avoid duplication. Could have "Qualifications" for education/experience, and "Skills" for technical skills.
- Compensation range: salary range $164,780 - $314,960. Also note about pay incentives, location variation. This is Pay.
- Benefits: description of benefits.
- Schedule: mention flexible work environment requiring office 4 days per week, locations, remote eligibility, occasional travel. This is Schedule.
We must not include sections with filler like "commensurate with experience". We have actual content.
We must not include duplicated lines. Remove boilerplate: EEO, visa sponsorship note? The visa sponsorship note is substantive? It says "USAA does not provide visa sponsorship for this role. Please do not apply..." This is a requirement/condition; maybe we could include under Requirements or Qualifications? It's a condition. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship note might be considered legal? It's about immigration. Might be considered boilerplate? Not sure. It's a specific condition; but it's about immigration sponsorship. Might be considered legal. Safer to remove? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is legal. So we should remove that line.
Also remove "Applications for this position are accepted on an ongoing basis..." that's application instructions; remove.
Remove "USAA is an Equal Opportunity Employer..." etc.
Now craft HTML.
We'll have sections:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info.
Let's parse the posting.
Content:
- Why USAA? (mission statement) - could be "About the role" or maybe "About USAA". The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
We have:
- Why USAA? (mission, values, support for military spouses, remote/hybrid flexibility). Could be placed under "About the role" or maybe "About USAA". Since only allowed headings are those listed, we can use "About the role" to include mission and company description.
- The Opportunity: description of role responsibilities: leading development and implementation of multiple Data and Analytics sub-functions, leading short/long term strategy, etc. This is responsibilities.
- What You'll Do: list of duties (many bullet-like sentences). This is responsibilities as well; we can combine.
- What You Have: qualifications: Bachelor's degree..., 8 years experience, 3 years people leadership, etc. This is qualifications/requirements.
- What Sets You Apart: additional preferred qualifications: US military experience, experience analyzing customer interactions, proven delivery, strong technical expertise in SQL, Python, Streamlit, Tableau, BI tools, experience leveraging process mining, journey analytics, AI/ML. This could be Skills or maybe "Qualifications". We'll treat as "Skills" (technical) and maybe also "Qualifications". But we need to avoid duplication. Could have "Qualifications" for education/experience, and "Skills" for technical skills.
- Compensation range: salary range $164,780 - $314,960. Also note about pay incentives, location variation. This is Pay.
- Benefits: description of benefits.
- Schedule: mention flexible work environment requiring office 4 days per week, locations, remote eligibility, occasional travel. This is Schedule.
We must not include sections with filler like "commensurate with experience". We have actual content.
We must not include duplicated lines. Remove boilerplate: EEO, visa sponsorship note? The visa sponsorship note is substantive? It says "USAA does not provide visa sponsorship for this role. Please do not apply..." This is a requirement/condition; maybe we could include under Requirements or Qualifications? It's a condition. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship note might be considered legal? It's about immigration. Might be considered boilerplate? Not sure. It's a specific condition; but it's about immigration sponsorship. Might be considered legal. Safer to remove? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Visa sponsorship is legal. So we should remove that line.
Also remove "Applications for this position are accepted on an ongoing basis..." that's application instructions; remove.
Remove "USAA is an Equal Opportunity Employer..." etc.
Now craft HTML.
We'll have sections:
About the role
with paragraph(s) containing mission, values, support for military spouses, remote/hybrid flexibility.
Responsibilities
with - items from The Opportunity and What You'll Do combined.
We need to ensure we preserve all substantive info; not invent or summarize away detail. So we need to list each duty as separate
- . Could be many; but we must keep them.
Let's extract responsibilities:
From The Opportunity:
- responsible for the development and implementation of multiple Data and Analytics sub-functions within a Function or Line of Business that may include: Information Strategy and Architecture, Information Management, Information Governance, Information Delivery Analytics & Insights Delivery, and Support.
- Lead the short-term and long-term strategy and vision of the assigned sub-functions for the Function or Line of Business working with peers to set objectives across the different sub-functions that align with enterprise strategies.
From What You'll Do (list of duties, each sentence seems a duty):
- Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with Function or Line of Business data storage, data preparation, data exploration, information governance, analytics and information delivery.
- Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-functional partners.
- Responsible for successful end to end process of information management, analytics and delivery.
- Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans.
- Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
- Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities.
- Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives.
- Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
- Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
- Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations.
- Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
We need to ensure no duplication; some sentences may be similar but keep.
Now qualifications:
What You Have:
- Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or quantitative field; OR 4 years of relevant education and/or experience.
- 8 years data and analytics related experience, generating results in a complex financial services organization.
- 3 years of people leadership experience in building, managing and/or developing high-performing teams.
- Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
- Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
- Experience leading projects using Agile methodologies.
- Experience conducting moderately large scale data analysis using internal and external data to support business decision making.
- Proven ability to tell a story through data and communicate effectively with executive level leadership.
That's qualifications.
Skills (What Sets You Apart):
- US military experience gained through military service or gained as a military spouse / domestic partner
- Experience analyzing customer interactions annually across business lines and channels.
- Proven delivery of initiatives resulting in measurable improvements in customer experience, operational efficiency, or complaint reduction.
- Strong technical expertise in SQL, Python, Streamlit, Tableau, and business intelligence tools supporting enterprise-scale analytics.
- Experience leveraging process mining, journey analytics, or AI/ML solutions to identify friction and improve customer experiences.
We could also include "Experience analyzing customer interactions annually across business lines and channels." as skill.
Now Pay:
- Compensation range: The salary range for this position is: $164,780 - $314,960.
- USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
- Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
We should keep that.
Benefits:
- At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
- Additionally, our career path planning and continuing education assists employees with their professional goals.
- For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. (But that's a link; maybe we keep sentence but it's not substantive? It's a reference; we can keep but it's not essential. Might be considered boilerplate? It's a pointer to benefits page; could be kept but it's not required. We'll keep the description of benefits.
Schedule:
- We offer a flexible work environment that requires an individual to be in the office 4 days per week.
- This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.
- This role is also remote eligible in the continental U.S. with occasional business travel if the individual does not reside within a 60-mile radius of a USAA office.
Now we need to output HTML fragment only, no or . Use
for headings, - for lists,
for prose.
We must not repeat job title. Not include any extraneous.
We'll structure:
About the role
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Responsibilities
- responsible for the development and implementation of multiple Data and Analytics sub-functions within a Function or Line of Business that may include: Information Strategy and Architecture, Information Management, Information Governance, Information Delivery Analytics & Insights Delivery, and Support.
- Lead the short-term and long-term strategy and vision of the assigned sub-functions for the Function or Line of Business working with peers to set objectives across the different sub-functions that align with enterprise strategies.
- Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with Function or Line of Business data storage, data preparation, data exploration, information governance, analytics and information delivery.
- Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-functional partners.
- Responsible for successful end to end process of information management, analytics and delivery.
- Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans.
- Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
- Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities.
- Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives.
- Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
- Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
- Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations.
- Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues.
- Ensures risks associated with business
for headings, - for lists,
for prose.
We must not repeat job title. Not include any extraneous.
We'll structure:
About the role
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Responsibilities
- responsible for the development and implementation of multiple Data and Analytics sub-functions within a Function or Line of Business that may include: Information Strategy and Architecture, Information Management, Information Governance, Information Delivery Analytics & Insights Delivery, and Support.
- Lead the short-term and long-term strategy and vision of the assigned sub-functions for the Function or Line of Business working with peers to set objectives across the different sub-functions that align with enterprise strategies.
- Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with Function or Line of Business data storage, data preparation, data exploration, information governance, analytics and information delivery.
- Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-functional partners.
- Responsible for successful end to end process of information management, analytics and delivery.
- Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans.
- Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
- Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities.
- Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives.
- Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
- Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
- Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations.
- Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues.
- Ensures risks associated with business
for prose. We must not repeat job title. Not include any extraneous. We'll structure:
About the role
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Responsibilities
- responsible for the development and implementation of multiple Data and Analytics sub-functions within a Function or Line of Business that may include: Information Strategy and Architecture, Information Management, Information Governance, Information Delivery Analytics & Insights Delivery, and Support.
- Lead the short-term and long-term strategy and vision of the assigned sub-functions for the Function or Line of Business working with peers to set objectives across the different sub-functions that align with enterprise strategies.
- Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with Function or Line of Business data storage, data preparation, data exploration, information governance, analytics and information delivery.
- Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business' key stakeholders and cross-functional partners.
- Responsible for successful end to end process of information management, analytics and delivery.
- Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans.
- Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
- Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities.
- Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives.
- Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change.
- Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
- Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations.
- Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues.
- Ensures risks associated with business