Director, Author Expertise & Success

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Responsibilities

• Develop and execute the Author Success & Engagement strategy
• Create scalable opportunities for authors to be trusted voices
• Build author engagement and community programs
• Lead strategy for author communications and experiences
• Partner across departments to leverage author expertise
• Manage and develop a multidisciplinary team

Qualifications

• 10+ years in communications, community management, or public relations
• 6+ years in a leadership role
• Experience in a product organization focused on content and expertise
• Proven record of partnership with influential thought leaders
• Strong strategic communication skills

Pay

$148,200 – $195,000 annually

Benefits

• Competitive compensation and bonus eligibility
• Comprehensive medical coverage
• Unlimited PTO
• Wellness reimbursement program
• Professional development funding
• Flexible work environment with remote options