Director, Assisted Living Sales

About the role

A Director of Sales, Assisted Living manages and oversees the sales operations for all Assisted Living products at a local campus / community level. Their main duties include developing and cultivating relationships with prospects and advocates (internal customers and external market) to determine needs and build the value of the organization’s service offerings, designing sales plans to meet identified productivity goals and sales targets, including creative tactics to generate leads and convert leads to move-ins, as well as understanding market insight to remain competitive.

Responsibilities

• Develop and cultivate relationships with prospects and advocates to determine needs and build the value of the organization’s service offerings.
• Create and plan sales strategies that generate new prospect interest, resulting in increasing average number of leads to the community.
• Utilize the Assisted Living Sales Plan review tool to design sales plans to meet identified productivity goals and sales targets.
• Understand market insight to remain competitive and conduct an annual Competitive Analysis review along with quarterly updates as applicable.
• Implement the prescribed Assisted Living Follow-up Process from inquiry to move in or loss of the lead.
• Manage move-ins and move-outs to achieve maximum revenue potential.
• Conduct annual Competitive Analysis review and present key findings within the Assisted Living Sales Plan review for further business insight.

Requirements

• Minimum of 2 years of professional experience in sales with a preference given to the Senior Living industry.
• Tactful and possesses excellent communication skills (written and verbal, English).
• Self-motivated and creative, possessing a high degree of interpersonal skills and the ability to relate to the public pleasantly and professionally.
• Knowledge of sales and business development concepts and an understanding of the senior living lifestyle.
• Comfortable working in and representing a Covenant Living, faith-based senior living community.
• Valid driver’s license and a good driving record.

Qualifications

• High school degree preferred with a bachelor's degree.
• Understanding of business-to-consumer sales as well as business-to-business referral development.
• Knowledge of continuing care retirement community.
• Ability to represent the values of the Evangelical Covenant Church.

Skills

• Strong closing skills by converting community visits to move-ins as measured in CRM.
• Effective community outreach plan creation and implementation.
• Pre-planning and conducting community visits using prescribed tools.
• Documentation of each sales touchpoint in Enquire (CRM Software).

Benefits

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities
• Variety of voluntary benefits: Life, AD&DTuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Pay

Reasonable Pay Estimate: $78,866.00 - $112,107.50 per year

Schedule

The majority of this position is focused on Inside Sales and approximately 10% of time is Outside Sales.