Director, Ambulatory Surgery

Responsibilities

• Oversees the development of strategic plans, goals and metrics to achieve fiscal, quality, safety, professional practice and patient experience vision.
• Oversees the development and implementation of the fiscal and capital plans and adjusts accordingly to support the fiscal success.
• Ensures collaboration with others throughout the organization to improve Surgical Services performance and operating efficiencies.
• Gathers continuous intelligence on Surgical Services performance, customer perception, industry trends and new problems and opportunities.
• Leads the development of action plans based on this data.
• Collaborates with the Medical Executive Committee, medical staff, nursing staff, other departments and/or professional groups to develop, change in people, processes and technology intelligence on Surgical Services performance, customer perception, industry trends and new problems and opportunities.
• Leads the development of action plans based on this data.
• Collaborates with team to develop, implement and evaluate programs and services that support safe, quality patient care delivery and effective utilization of workforce, facilities and equipment.
• PARTNERS WITH THE VP, FINANCIAL MANAGER AND CLINICAL LEADERS TO DEVELOP, MAINTAIN AND EVALUATE A PROFESSIONAL PRACTICE ENVIRONMENT THAT EMPOWERS AND SUPPORTS STAFF.
• Encourages shared decision-making, accountability and just culture.
• ASSURES THE DEVELOPMENT OF POLICIES AND PROCEDURES, WHICH SUPPORT EVIDENCE-BASED PROFESSIONAL PRACTICE, QUALITY, SAFETY AND REGULATORY AGENCY COMPLIANCE.
• EFFECTIVELY MANAGES HUMAN RESOURCES AND CREATES AN ENVIRONMENT CONducive TO STAFF RECRUITMENT AND RETENTION.
• APPLIES ORGANIZATIONAL POLICY AND PROCEDURES IN HIRING, PROMOTING, TRANSFERRING AND TERMINATING STAFF.
• PROVIDES STAFF WITH ANNUAL PERFORMANCE FEEDBACK AND OPPORTUNITY TO SET PROFESSIONAL GOALS.
• INTEGRATES SCIENTIFIC EVIDENCE REGARDING RETENTION OF NURSING STAFF INTO UNIT PLANNING.
• BUDGET MANAGEMENT - EFFECTIVELY USES CLINICAL AND FINANCIAL INFORMATION TO ESTABLISH AND MEET BUDGETARY GOALS.
• IMPLEMENTS STRATEGIES TO INCREASE REVENUE AND COST-EFFECTIVELY MANAGE PERSONNEL, SUPPLY, AND EQUIPMENT RESOURCES.
• EVALUATES THE IMPACT OF STRATEGIC FISCAL CHANGES ON QUALITY OUTCOMES.
• ACCRUAL ISSUES - ENSURES THAT INTERNAL AND EXTERNAL REGULATORY STANDARDS OR NURSING PRACTICE ARE MET OR EXCEEDED.
• INTEGRATES CURRENT SCIENTIFIC EVIDENCE INTO STANDARDS OF PRACTICE.
• QUALITY IMPROVEMENT—LEADS AND PARTICIPATES IN QUALITY IMPROVEMENT INITIATIVES THAT FOCUS ON IDENTIFIED PATIENT SAFETY OR QUALITY OF CARE DEFICITS.
• EDUCATION—CREATES AN EDUCATIONAL ENVIRONMENT CONducive TO STUDENT LEARNING, STAFF CONTINUING EDUCATION, AND ORIENTATION OF NEW STAFF MEMBERS.
• ACCOUNTABLE FOR ANNUAL COMPETENCY EVALUATION OF STAFF THAT ENSURES STAFF HAS THE KNOWLEDGE AND SKILLS TO CARE FOR THE SPECIFIED PATIENT POPULATION.
• ASSISTS PERIOPTIC SURGICAL PERSONNEL IN VERIFING THAT APPROPRIATE PERSONNEL, EQUIPMENT, AND SUPPLIES ARE AVAILABLE.
• VERIFIES DEPARTMENTAL COMPLIANCE WITH ORGANIZATIONAL POLICY AND PROCEDURES AND REGULATORY AND ACCREDITATION STANDARDS.
• PROVIDES GUIDANCE, SUPPORT, AND CONSTRUCTIVE FEEDBACK TO PERIOPTIC SURGICAL PERSONNEL TEAM MEMBERS AND OTHER TEAM MEMBERS AS APPROPRIATE.
• DEMONSTRATES EFFECTIVE COMMUNICATION, CONSULTATION, NEGOTIATION, AND COLLABORATION SKILLS WITH MEMBERS OF THE PERIOPTIC TEAM AND OTHER STAKEHOLDERS.
• COLLECTS AND ANALYZES DATA RELATED TO QUALITY OR PERFORMANCE IMPROVEMENT PROJECTS THAT APPLY TO PERIOPTIC SERVICES.
• OVERSEES MANAGEMENT OF PERIOPTIC SERVICES OPERATIALLY AND FISCALLY.
• VERIFIES THAT PERIOPTIC PERSONNEL PROVIDE SAFE AND EFFECTIVE PATIENT-CENTERED CARE IN PERIOPTIC SERVICES.
• ASSISTS PERIOPTIC PERSONNEL IN EVALUATING PRACTICE AND CREATING STRATEGIES FOR FURTHER IMPROVEMENT.
• USES EFFECTIVE CONFLICT RESOLUTION TECHNIQUES.
• FACILITATES OR SERVES AS A MEMBER OF A MULTIDISCIPLINARY TEAM IN PLANNING PERIOPTIC PATIENT CARE.
• EVALUATES PERIOPTIC PERSONNEL PERFORMANCE.
• INTERVIEWS FOR PERIOPTIC PERSONNEL SELECTION.
• VERIFIES THAT EDUCATIONAL RESOURCES ARE AVAILABLE FOR PERIOPTIC SERVICES PERSONNEL AND HOLDS PERSONNEL ACCOUNTABLE FOR COMPLIANCE WITH ESTABLISHED STANDARDS.
• COORDINATES, FACILITATES, AND MANAGES CHANGE WITHIN PERIOPTIC SERVICES AND THE HEALTH CARE INSTITUTION.

Requirements

• Graduate of Accredited Nursing Program.
• Bachelor's degree (BSN) required.
• NC RN Licensure and BCLS, ACLS certification required.
• Seven (7) years nursing experience with at least three (3) years of progressive leadership experience required.
• Experience with AAAHC Accreditation, CMS and State and Federal regulations as well as knowledge of surgery scheduling, credentialing and insurance verification.
• Knowledge/Skills/and Abilities Requirements: Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
• Responsible and accountable for the delivery of safe, effective, direct and indirect, patient-family centered care through the continuum of perioperative care to include outpatient surgery unit preoperative unit operating room post-anesthesia care unit sterile processing department and anesthesia services.
• Ability to communicate ideas and solutions in a clear, concise manner.
• Identifies problem areas and skill gaps proactively and addresses them appropriately.
• Excellent project management and change management skills for designing and implementing high priority department initiatives in a complex environment.

Qualifications

• Seven (7) years nursing experience with at least three (3) years of progressive leadership experience required.
• Three (3) years in a hospital setting, staffing or leadership in the clinically relevant field.
• Experience with AAAHC Accreditation, CMS and State and Federal regulations as well as knowledge of surgery scheduling, credentialing and insurance verification.
• Proven ability to lead change for complex initiatives across a matrix health system.