Director, AI Product Management

About the role

The Director, AI Product Management role is part of the AI Tech Solutions team at Per Scholas. This position serves as the primary requirements analyst and solution evaluator, contributing across the full product lifecycle. The role requires a methodical approach to understanding user needs and rigorously validating proposed solutions.

Responsibilities

• Lead structured requirements gathering sessions with functional teams, employing workshops, interviews, contextual inquiry, and other proven elicitation techniques to surface stated and unstated needs.

• Translate business challenges into clearly documented requirements artifacts — including user stories, acceptance criteria, process maps, and decision matrices.

• Develop and maintain user personas grounded in real usage data and stakeholder input, ensuring product decisions are anchored to defined user needs.

• Evaluate candidate solutions against documented requirements using structured criteria (business fit, technical feasibility, user experience, financial impact), producing actionable recommendation briefs.

• Serve as the team's quality gate for requirements completeness — ensuring no product moves into development or procurement without validated, well-documented needs.

• Manage a portfolio of assigned AI products across the lifecycle, with particular emphasis on the Evaluation and Planning phases.

• Support product adoption by ensuring implementation fidelity to documented requirements and by contributing to user-facing documentation and training materials.

• Monitor product utilization data and user feedback post-launch, using findings to inform iteration priorities and identify unmet needs.

• Engage vendors on product capabilities, roadmap alignment, and issue resolution as it pertains to your assigned products.

• Create and maintain standardized templates, workflows, and artifacts for requirements gathering, solution evaluation, and product documentation.

• Contribute to the AI Tech Solutions Master SOP and related operational playbooks, ensuring process consistency across the product portfolio.

• Produce clear, well-organized deliverables appropriate for diverse audiences — from executive summaries to detailed technical specifications.

• Cross-functionally collaborate with Finance, IT/IS, and departmental stakeholders to validate product business cases and ensure alignment on scope, budget, and timeline.

• Support the SVP in preparing materials for roadmap reviews and leadership presentations as needed.

Qualifications

• 5–8 years in a role with significant focus on one or more of the following: Business Analysis or Requirements Engineering, Product Management with emphasis on discovery and evaluation, Technical Project Management (product evaluation and implementation), Solutions Architecture or Solutions Consulting (pre-sales or internal).

• 3+ years conducting formal requirements gathering — workshops, stakeholder interviews, user research — resulting in documented requirements artifacts.

• 3+ years evaluating technical products or platforms against defined business and user criteria.

• Demonstrated ability to create and maintain process documentation, SOPs, and structured deliverables.

• Strong preference for experience in Education, Workforce Development, or Nonprofit organizations.

• Some preference for familiarity with Salesforce, AI/ML tools, or low-code/no-code platforms.

Preferred Qualifications

• Certifications in Business Analysis (CBAP, CCBA), Product Management, or Agile methodologies are a plus but not required.

Pay

The salary range for this role is $90,000 - $95,000/year. The salary difference is typically determined by several factors, including the geography where the selected candidate resides and alignment with qualifications and experience.

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

• Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time!
• Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure.
• Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
• Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.
• Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
• Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members.
• Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
• Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance.
• Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses.
• Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

Contact Information

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Privacy & Information Policies

Per Scholas adheres to non-discrimination policies and maintains strict privacy and information policies to protect the rights and confidentiality of all individuals.