Director Accounts Receivable

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy.

About the Role

Seeking a candidate with AR pediatric experience. The Accounts Receivable Director supports the strategic and operational management of AR functions within the revenue cycle, ensuring timely resolution of outstanding accounts, optimization of cash flow, and compliance with client and regulatory requirements. This role partners with the Director to drive performance against KPIs such as Net AR Days, aging reduction, and high-dollar account resolution, while implementing process improvements to enhance efficiency and accuracy.

Key responsibilities include supervising AR teams, monitoring daily workflows, managing client and payer escalations, and analyzing root causes of delays to develop corrective actions. The Assistant Director collaborates with cross-functional leaders to align AR strategies with organizational goals, ensures adherence to contractual obligations, and leverages data analytics to track trends and forecast performance. Success in this role requires strong leadership, operational expertise in AR processes, and the ability to influence stakeholders to achieve measurable improvements in financial outcomes and client satisfaction.

Responsibilities

• Manage the daily workflow of the department, monitor progress to identify trending issues, and develop training or processes to address these issues.
• Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members.
• Responsible for overseeing progress on the floor and monitoring the worked accounts for quality assurance.

Skills

• Leadership Decision Making: Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.
• Coaching & Building Talent: Achieves results through other leaders by empowering them and providing feedback, instruction, and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.
• Delegation: Successfully shares authority and responsibilities with others to move decision-making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.
• Leading Teams: Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.
• Executive Communication: Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).
• Program/Project Management: Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste, and exceptional results.

Pay

This position pays between $92,400 - $138,600 based on relevant years of experience.

Benefits

• Associate Benefits: Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Culture: Ensemble is a place where associates can do their best work and be their best selves. We put people first, last, and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth: Invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition: Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

About Ensemble

Five-time winner of “Best in KLAS” (2020-2022, 2024-2025), Black Book Research's Top Revenue Cycle Management Outsourcing Solution (2021-2024), 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle (2019-2024), Leader in Everest Group's RCM Operations PEAK Matrix Assessment (2024), Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance (2020, 2022-2023), Energage Top Workplaces USA (2022-2024), Fortune Media Best Workplaces in Healthcare (2024), Monster Top Workplace for Remote Work (2024), and Great Place to Work certified (2023-2024).

Ensemble’s O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.