Director 2 - Facilities Operations

About the role

This is a hands-on, working leadership role, not a desk job: you'll own hard and soft services across the campus, build a strong team culture from the ground up, and partner closely with a supportive client who is ready to invest in your success.

Responsibilities

• Oversight of daily hard and soft facilities services, including HVAC, plumbing, electrical, boiler, and general maintenance operations
• Direct custodial operations and janitorial cleaning across a 3-building, 850,000 sq. ft. campus
• Lead and develop a management team and frontline technicians and custodial staff
• Build and manage financial budgets, KPIs, and scope of services for the account
• Serve as the primary client relationship owner, including weekly client meetings and site walks
• Drive change management and cultivate a culture centered on empathy and environmental safety

Qualifications

• Facilities management experience from independent senior living, higher education, corporate, or airport environments, ready to step up into a Director of Facilities Operations role
• Experience with client start-up accounts or contract management in FM services
• Strong change management skills with a track record of building team culture
• MEP, HVAC, or plumbing licensure a plus
• Proven ability to manage budgets, KPIs, and multi-site scope of services while maintaining a high level of professionalism

Benefits

• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• Retirement Savings Plan
• With Company Match
• Career growth and professional development opportunities within a global organization
• Incentives

Pay

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

Schedule

This position offers a traditional Business & Industry, Predominately Monday - Friday schedule, but will include some evenings and weekends for busier seasons.