Direct to Consumer Loan Officer

Responsibilities

• Gathers and reviews all income, asset, credit, title, property information and disclosures in a residential loan transaction.
• Validates the information on the loan application and findings of the respective underwriting engine, pursuant to the bank and secondary requirements.
• Reviews all loan information, including, but not limited to credit reports, appraisal reports, tax returns, financial statements, income, and asset documentation.
• Calculates all income being used to qualify.
• Processes documents pursuant to investor, bank and regulatory guidelines.
• Maintains productivity and quality of service standards, as established by Management, with respect to the approval of loans, including but not limited to submission of loan to underwriter for approval within specified timeframes.
• Validates all point of sale income and asset documents with the information on 1003 and automated underwriting findings.
• Processes and manages a pipeline of 50 files.
• Maintains a high level of customer service by being proactive and communicating effectively with borrowers, Loan Officers, Underwriters, external and internal customers, which includes other division employees, including Management.
• Completes Welcome calls and Follow-up calls with borrowers throughout the process of the loan.
• Develops and maintains effective pipeline management to meet processing turn times and transaction deadlines.
• Reviews and utilizes processor daily pipeline report to prioritize workload.

Qualifications

• A credit report mandated by the Dodd-Frank Act to ensure demonstrated financial responsibility.
• Registration with the Nationwide Mortgage Licensing System & Registry.
• A Bachelors degree from an accredited institution or equivalent work experience.
• Minimum 2 - 4 years mortgage or credit lending background.
• Working knowledge of conventional and/or government guidelines and familiarity with automated underwriting system (DU, LPS, etc.) required.
• Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software.
• Knowledge of or ability to use Bank software and systems.
• Knowledge of Mortgage Origination Software Systems preferred.
• Demonstrated verbal and written communication skills.
• Analytical, detail oriented, organized.
• Ability to work effectively and prioritize workload and multi-task to meet deadlines.
• Able to work flexible hours including holidays, weekends and evenings as needed or assigned.
• Able to push/lift 25 lbs.