Consumer Direct Loan Officer
Key Mortgage Services · Schaumburg, IL · 4 mo ago
HybridOTHRFull-time
Core Responsibilities
- Educate clients about the mortgage and home buying process
- Engage with prospective and existing clients to understand their needs and present tailored solutions
- Explain the various types of mortgage programs available
- Counsel about ways to position the client for success as a home buyer
- Advises about opportunities to improve the client's financial situation
- Guide clients in choosing the mortgage that is best suited to their needs and qualifications
- Issue accurate preapprovals supported by documentation
- Provide timely quotes to customers and educate them about the process to ensure an exceptional client experience
- Communicate with referral partners and transaction stakeholders
- Participate in weekly pipeline reviews with processing
Requirements
- NMLS license or willingness to obtain
- Knowledge of agency (Fannie, Freddie), government (FHA & VA) and DPA as well as non-QM /portfolio mortgage programs
- Experience with POS (Glyde/Blend), LOS (Encompass), and CRM (TE)
- Familiarity with Dialpad phone system and Mortgage Coach preferred
- Excellent people skills
- Excellent verbal and written communication skills
- Ability to multi-task in a very fast-paced environment
Salary Range
$40,000 base + commission and bonus
Benefits
- Medical
- Dental
- 401k with employer match
- Paid Time Off
- Volunteer Time Off