Direct Support Professional (DSP) / 2nd Shift / Full time (32 hours) / New Center

About the Role

The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation.

Responsibilities

• Monitor and ensure safety 24/7; this may be eyes-on, one-on-one, 15- or 30-minute checks, etc.
• Support crisis prevention, intervention, and resolution.
• Establish collaborative relationships built on trust and empathy through consistent and meaningful communication.
• Foster a spirit of partnership with individuals served, the community, and other professionals.
• Help build effective skills for problem-solving, communication, and independence.
• Assist person served to identify and/or participate in social and leisure interest and activities such as transport/escort to stores, concerts, movies or in-house social events (barbeques, movie nights, games, etc.).
• Help person served with activities of daily living to include (but not limited to): getting to and from places, dressing/undressing, bathing/showering, combing hair, trimming nails, restroom assistance, and cooking.
• Monitor vitals for any medical condition or illness.
• Promote positive behavior.
• Attend medical appointments and ensure accurate information is relayed between medical provider and care team.
• Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such.
• Connect person served with opportunities or places in their community to develop relationships with others.
• Support community participation, volunteering, career goals or employment, and educational interests.

Requirements

• High school diploma/GED.
• Valid State of Michigan driver’s license.
• Ability to lift 50 lbs.
• Ability to become certified in CPR/First Aid.
• Commitment to scheduled shifts, assigned duties, and performance expectations: Full-Time/Part-Time including weekends and holidays.
• Possess basic computer skills.

Qualities We Value

• Strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication.
• Trustworthiness, integrity, and honesty.
• Respect for diversity and inclusion.
• Professionalism in communication, pleasantness, attendance, attention to accuracy and follow-through, reliability, teamwork, and punctuality.
• Commitment to continuous education, training, and personal development and growth.

Benefits

• Wage: $17.13 per hour.
• Medical, Vision, & Dental Care depending on full or part-time status.
• 403(b) Retirement Plan.
• Paid Time Off.
• Educational Reimbursement.
• Career-Pathing.
• Paid Training.
• Employee Referral Bonus.

Why Join Our Team?

At Hope Network, you're not just filling a role, you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Shift: Full-time (32 hours), 2nd shift.