Direct Support Professional - Adult Crisis Center

Essential Job Functions

• Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and vocational goal-setting, nutrition needs)
• Makes therapeutic feedback on the performance of ADL skills
• Teaches psychoeducation classes on recovery (e. g., medication side effects, ADL, communication skills, stress management strategies)
• Plans and facilitates community-based activities (e. g., medical appointments, grocery shopping, leisure/recreation/socialization)
• Facilitates access to community resources (e. g., AA/NA meetings, school, job placement)
• Contributes to a safe and therapeutic environment by practicing verbal de-escalation and, as authorized, other behavior management techniques
• Serves as “ambassador” of SCS and its clients by integrating clients into the community and educating community members about people with disabilities and about SCS’s services and programming
• Collaborates with community systems on behalf of individuals served (e. g., school, landlord, family, transportation provider, employer)
• Provides transportation (e. g., driving SCS van or personal vehicle), ensuring adherence to standard safety practices (e. g., driver certification, seat belts, child safety seats)
• Teaches and facilitates use of public transportation systems
• Provides personal care, as needed (e. g., personal hygiene, toileting, laundry, meal preparation, safe eating techniques)
• Administers First Aid and CPR, as needed
• Supervises self-administered medication, depending on the specific clinical program’s protocols
• Identifies assigned clients’ food and/or medication allergies and exercises reasonable care to avoid exposure to allergens
• Communicates information relevant to care, treatment, and services, with other SCS staff members and, as authorized, with non-SCS providers, to ensure appropriate level and quality of care
• May take responsibility for specific assignments within the program (e. g., food programs, admissions at Crisis Stabilization Unit)
• Documents services and care provided by timely completing various forms (e. g., attendance records, daily logs, shift/progress notes, incident reports, time reports in accordance with SCS and regulatory standards)
• Maintains confidentiality of protected health information, consistent with SCS procedures and state and federal law
• Assists with discharge planning as needed
• Provide leadership to other direct support staff on assigned shift
• Assist with training for other direct support staff as needed
• Attends and participates in all required staff and service planning meetings and trainings

Education and Experience

• Bachelor’s degree or equivalent experience
• Experience: Bachelor’s degree with six to twelve months full-time experience, or six to eight years full-time experience working with individuals who receive services for treatment of a mental health, substance abuse, intellectual disability, or physical health condition

Physical Demands/Requirements

• Position involves considerable physical exertion, lifting a maximum of 100 pounds, with frequent lifting and/or carrying of objects weighing up to 50 pounds
• May include frequent lifting of patients

Age Requirement

• 18 years of age or older

Additional Requirements

• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
• All staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation.
• All staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.