Direct Support Manager

About the role

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job

• A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
• A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others "connect the dots"
• A mediator - you naturally draw people together and are a catalyst for building trusting relationships
• A creative problem-solver - you aren't afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you'll do

• Bring valuable insights, institutional knowledge, and assistance to members of the direct support team
• Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner
• Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
• Provide guidance and assist with emergency situations on an on-call basis
• Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies
• Maintain medical, social and programmatic files with detailed and accurate documentation

Schedule

Generally Day Hours Monday-Friday/some nights/some weekends/some on call responsibilities/flexibility required.

Pay

Base Salary: $59,030

Benefits

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)

Qualifications

• Bachelor's Degree in Psychology, Special Education or a related field. Experience accepted in lieu of education
• Minimum of three years of related work experience, with one year of supervisory or management experience
• Previous experience working with people with developmental disabilities preferred
• May require CPR and First Aid certification

Certifications & Licenses

• Certification in CPR and First Aid required
• State of Connecticut - DDS Medication Certification Card or the ability to obtain
• State of Connecticut - Valid driver's license, vehicle registration and current vehicle insurance declaration
• MANDT certification may be required for certain states