Direct Sales Associate
About the role
As a Direct Sales Associate, you will represent Just Energy on behalf of IGS Energy, while working onsite within a major national retail partner location. In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions.
Responsibilities
- Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
- Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
- Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
- Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
- Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
- Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.
Compensation
Competitive base salary ($20/hr; $41,600/yr) with an uncapped commission structure. Total earnings opportunity ranges from $55,000.00 to $100,000.00, inclusive of commissions and bonuses.
Benefits
- Medical, dental, and vision insurance
- 3 weeks paid time off in first year and company holidays
- Retirement savings plan (401k) + company match
- Employee discounts and retail partner perks
- Free telehealth and employer health savings account contributions
- Mental healthcare visits for you and your dependents via Headspace
- Paid family and caregiver leave, fertility, adoption, and surrogacy services via Maven
- Tuition reimbursement and employee hardship fund
Requirements
- High school diploma or equivalent experience in retail or related field preferred.
- Previous experience in sales, customer retention, or account management.
- Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
- Must have reliable transportation to and from job and training site(s).
Skills
- Highly sales motivated with excellent customer service, retention, and sales closing skills.
- Proven understanding of the business, lives the company values, and committed to continuous learning and development.
- Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
- Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
- Strong negotiation and closing skills with a focus on education.
- Ability to interpret, analyze, and evaluate information relative to selling techniques.
- Time management and multitasking skills.
- Ability to work independently and a flexible schedule to ensure performance expectations are met.
Physical Demands
While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.)
Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.