Direct Sales Associate
About the role
As a Direct Sales Associate, you will represent Just Energy on behalf of IGS Energy, while working onsite within a major national retail partner location. In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions.
Responsibilities
- Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
- Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
- Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
- Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
- Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
- Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.
Required Skills
- Highly sales motivated with excellent customer service, retention, and sales closing skills.
- Proven understanding of the business, lives the company values, and committed to continuous learning and development.
- Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
- Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
- Strong negotiation and closing skills with a focus on education.
- Ability to interpret, analyze, and evaluate information relative to selling techniques.
- Time management and multitasking skills.
- Ability to work independently and a flexible schedule to ensure performance expectations are met.
Minimum Education, Experience and Requirements
- High school diploma or equivalent experience in retail or related field preferred.
- Previous experience in sales, customer retention, or account management.
- Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
- Must have reliable transportation to and from job and training site(s).
Physical Demands
While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.)
Work Authorization
Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.
Compensation
Competitive base salary ($20/hr; $41,600/yr) with an uncapped commission structure. Total earnings opportunity ranges from $55,000.00 to $100,000.00, inclusive of commissions and bonuses.
Benefits
- Medical, dental, and vision insurance
- 3 weeks paid time off in first year and company holidays
- Retirement savings plan (401k) with company match
- Employee discounts and retail partner perks
- Free telehealth and mental healthcare visits for you and your dependents
- Paid family and caregiver leave
- Fertility, adoption, and surrogacy services
- Tuition reimbursement and employee hardship fund
Professional Growth & Support
- Robust onboarding and ongoing training
- Continuous coaching and skill development
- Clear pathways for advancement within the organization
- Opportunities to become a subject matter expert in energy solutions