Direct Sales Agent Specialist (1447) - Direct Auto
About the role
The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance.
Responsibilities
- Drive sales growth by engaging with interested prospective customers
- No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Sell reputable products from Allstate and our family of brands
- Successfully closes sales of insurance and ancillary products
- Maintains and grows a book of business within the market / retail location
- Builds and retains customers through cross-selling existing customers
- Initiate outbound calling to established target customer base for product offerings
- Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace
- Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
- Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
- Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
- Receives customer payments, issues receipt and verifies reports of receipts for cash drawers
Requirements
Minimum Qualifications:
- 0 – 2 years of experience
- P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.
Preferred Skills and Competencies
- Successfully closes sales of insurance and ancillary products
- Maintains and grows a book of business within the market / retail location
- Builds and retains customers through cross-selling existing customers
- Initiate outbound calling to established target customer base for product offerings
- Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace
- Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
- Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
- Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
- Receives customer payments, issues receipt and verifies reports of receipts for cash drawers
Skills
- Active Learning
- Active Listening
- Adaptability
- Business Integrity
- Business Rules
- Communication
- Coolation
- Customer Service
- High Reliability
- Persuasion
- Professional Integrity
- Sales
- Social Orientation
- Time Management
Benefits
- Day 1 Benefits
- Medical, Dental, Vision, Tuition Reimbursement, Pension & so much more!
- 20 PTO Days per year & 6 Paid Holidays!
- Ability to sell a multitude of industry-leading products through retail stores and phone!
- Entrepreneurial, performance-based, and results-focused culture!
- Multi-tiered and comprehensive paid training program!
- Base hourly rate plus uncapped monthly incentive!
Pay
Base compensation: $20.00 per hour
Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay, such as commissions and bonuses, based on individual and team performance.
Schedule
Flexible schedule to accommodate remote work