Direct Sales Agent Specialist (1415) - Direct Auto

About the role

The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts.

Responsibilities

• Achieve sales goals through new business, cross-sell, and retention
• Build and maintain a consistent pipeline, including local lead generation and referrals
• Develop relationships within the community (e.g., dealerships, events, local partners) to support business growth
• Conduct outbound prospecting and follow-ups to convert opportunities into sales
• Partner with leadership to support sales and local marketing initiatives
• Stay informed on products, underwriting guidelines, and market competition
• Deliver results aligned with performance standards, compliance requirements, and customer experience expectations

Requirements

• 0–2 years of experience
• Property & Casualty licensing preferred, or must attain required licensure within 90 days of joining

Skills

• Active Learning
• Active Listening
• Adaptability
• Business Integrity
• Business Rules
• Communication
• Cooperation
• Customer Service
• High Reliability
• Persuasion
• Professional Integrity
• Sales
• Social Orientation
• Time Management

Benefits

• Day 1 medical, dental, vision coverage
• Tuition reimbursement
• Pension plan
• 20 PTO days per year
• 6 paid holidays
• Ability to sell a multitude of industry-leading products through retail stores and phone
• Entrepreneurial, performance-based, results-focused culture
• Multi-tiered, comprehensive paid training program
• Base hourly rate plus uncapped monthly incentive
• Comprehensive technology setup (laptop, monitors, headset, keyboard, mouse)
• Monthly connectivity reimbursement for eligible remote workers

Pay

Base compensation: $20.00 per hour. Total compensation includes base hourly rate plus incentive pay such as commissions and bonuses based on individual and team performance (uncapped monthly incentive).