Direct Client Services Account Manager
Corpay · Wichita, KS · 2 wk ago
Customer ServiceFull-time
The Client Services Account Manager position within Corpay’s CLC Lodging division is based in Wichita, KS. The role involves serving as the primary liaison and relationship manager for clients, focusing on customer service, service recovery, technical assistance, and high-level relationship management. Key responsibilities include building and maintaining client relationships, reporting client feedback, resolving conflicts, and driving account retention and growth.
Qualifications & Skills
- College degree or 1-2 years of account management experience
- High-level presentation skills
- Demonstrated strong negotiation and reporting abilities
- Teamwork and superior service delivery
- Problem-solving and critical thinking skills
- Proficiency in Microsoft Office Suite
- Professionalism and high personal interaction skills
- Excellent communication and phone skills
- Commitment to customer service and continuous learning
Benefits & Perks
- Medical, dental, and vision benefits
- Automatic enrollment in 401(k) plan
- Virtual fitness classes
- Rigorous paid time off policy
- Employee discounts
- Philanthropic support
- Fun company culture with contests and prizes