Direct Care Supervisor
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content for it. So we need to parse content.
The posting includes:
- About Walker (company description) - could be "About the role"? Actually "About Walker" is about the organization, not role. But we could treat as "About the role"? The instruction says use headings like About the role, Responsibilities, etc. We can decide to use "About the role" for description of role? But there is a paragraph "As a Direct Care Supervisor at Walker, you'll work directly..." That's role description. Also there is "Make a Difference Every Day—and Gain Skills You Can Use for Life". That's also role description.
We need to include sections: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Schedule". Also maybe "Benefits "Pay" not present, so omit. Benefits not present, omit.
We need to extract content:
- About the role: description of role: "As a Direct Care Supervisor at Walker, you'll work directly with children and youth who are navigating social, emotional, and behavioral challenges. You'll be part of a supportive, multidisciplinary team that helps youth feel safe, connected, and ready to grow. As your career continues to grow in the human services field, this is a chance to build valuable experience while making a real impact. Under the guidance of the Director of Res Ed Milieu Services, the Supervisor will be responsible for supervising and providing a therapeutic milieu within their assigned unit in the Res Ed program, including managing the daily schedule for clients and ensuring therapeutic recreational programming occurs, as well as directly managing the performance of assigned staff, including individual/group supervision and staff evaluations. The Supervisor is expected to provide crisis management within the program and across the Needham Campus."
That's role description.
- Responsibilities: The "Essential Functions" list bullet points. Those are responsibilities. We'll list them as - .
- Requirements: maybe "Skills And Abilities" list? Actually "Skills And Abilities" is a list of required abilities. Could be under Skills. But we also have "Qualifications" section: Education and Certifications Required, Experience Required, Other Requirements. So we can have Qualifications.
- Skills: maybe the "Skills And Abilities" list.
- Schedule: "Schedule: Bi-weekly rotating schedule with every other weekend on – additional flexibility may be required based on operational and business needs"
We need to ensure we don't include filler like "commensurate with experience". Not present.
We need to remove boilerplate: Equal Opportunity Statement, etc. Also remove "Reports to:", "Supervises:" maybe considered metadata; we could fold into a short
or drop. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So "Reports to: Director of Residential and Educational Milieu Services Supervises: Team of direct care counselors as assigned" is minor metadata; we can put in a
maybe under Qualifications or separate? Probably we can include as a short paragraph after Qualifications.
We also need to preserve all substantive information; do not invent or summarize away detail.
Let's extract each piece.
Company description "About Walker Since 1961..." maybe we could include as a short paragraph under "About the role"? But it's about the organization, not role. However we could include as a separate section "About the organization"? Not in allowed headings list. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings. The "About Walker" could be considered part of "About the role" (description of role and organization). We'll include it there.
Thus:
About the role
About Walker Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts. Make a Difference Every Day—and Gain Skills You Can Use for Life As a Direct Care Supervisor at Walker, you'll work directly with children and youth who are navigating social, emotional, and behavioral challenges. You'll be part of a supportive, multidisciplinary team that helps youth feel safe, connected, and ready to grow. As your career continues to grow in the human services field, this is a chance to build valuable experience while making a real impact. Under the guidance of the Director of Res Ed Milieu Services, the Supervisor will be responsible for supervising and providing a therapeutic milieu within their assigned unit in the Res Ed program, including managing the daily schedule for clients and ensuring therapeutic recreational programming occurs, as well as directly managing the performance of assigned staff, including individual/group supervision and staff evaluations. The Supervisor is expected to provide crisis management within the program and across the Needham Campus.
But that's long; maybe we split into two paragraphs? It's okay.
Next Responsibilities: list essential functions.
We need to capture each bullet.
Essential Functions list:
- Perform in a way that is aligned with the agency mission and core values. This includes but is not limited to services that are trauma informed, relationship based, family involved, developmentally focused, competence centered, and ecologically oriented.
- Work as part of a multi disciplinary team to further the emotional, behavioral and educational development of children in the Res Ed program.
- In collaboration with Res Ed leadership, assess the structure and schedule and develop plans for supporting and training staff in planning and carrying out different parts of the schedule (meals, activities, homework, etc.).
- Understand and adhere to licensing standards within the unit.
- In collaboration with Res Ed Directors and clinicians, increase the staff’s understanding of and ability to develop, implement, and evaluate individual behavioral support plans for kids.
- Work with unit leadership to increase the use of TCI philosophy and language including early intervention and de-escalation techniques in the day-to-day running of the program.
- In collaboration with direct leadership, identify the strengths and areas of growth for individual staff members and teams of staff. The areas to be evaluated should include individual work with children, group management techniques, understanding of child development, work with families, completion of tasks, and teamwork.
- Attend Multi Disciplinary Team meetings, and treatment meetings as needed, to discuss youth’s progress.
- Manage the activities schedule for the assigned unit when on shift.
- Work with the campus supervisory team to identify issues in need of discussion for supervisor meetings.
- Assist with communication across shifts (i.e. school and overnight supervisors, Res-Ed leadership etc.)
- Coordinate with other supervisors to meet any needs that arise and support the entire campus with leadership and crisis support as needed, including being in the rotation for Supervisors Running Campus and administering medication to youth as needed.
- Participate in staff interviewing and hiring process as assigned.
- Assist with conducting training for staff as assigned.
- Supervise direct care staff as assigned.
- Additional duties as assigned
We'll put each as - .
Next Qualifications: includes Education and Certifications Required, Experience Required, Other Requirements.
Education and Certifications Required: High School diploma or GED required Preferred: Associate Degree or higher in related field MAP Certification
Experience Required: Experience working in a residential setting required, preferred supervisory experience in a residential setting Preferred Previous experience working in a similar setting preferred
Other Requirements: Successfully complete all background check suitability requirements Must have reliable transportation Valid MA driver’s license preferred
We can combine into a
maybe separate subheadings? But we only have Qualifications heading; we can put paragraphs describing each.
We could do:
Qualifications
Education and Certifications: High School diploma or GED required; Preferred: Associate Degree or higher in related field; MAP Certification.
Experience: Experience working in a residential setting required; preferred supervisory experience in a residential setting; Previous experience working in a similar setting preferred.
Other Requirements: Successfully complete all background check suitability requirements; Must have reliable transportation; Valid MA driver’s license preferred.
That preserves details.
Next Skills: list Skills And Abilities.
Skills And Abilities list:
- Must be able to successfully pass and apply Therapeutic Crisis Intervention (TCI) training
- Must be able to successfully pass and apply First Aid/CPR training
- Must successfully pass medication training
- Strong interpersonal and communication skills
- Ability to remain calm and make safe decisions in high-pressure situations
- Capacity to work effectively in a stressful and fast-paced environment
- Ability to learn, retain, and apply principles taught in training and supervision
- Physical stamina to participate in activities with children
- Ability to stand, walk, and run for extended periods, perform frequent bending, stooping, stretching, lifting, sitting, stairs, typing, and looking at a computer screen
- Strong written and verbal communication skills and computer experience is required
- Ability to meet deadlines and follow through with multiple projects simultaneously
- Ability to work flexibly and collaboratively as part of a team, including during times of high stress
- Ability to transport clients in company vehicles
We'll put as - .
Next Schedule: "Schedule: Bi-weekly rotating schedule with every other weekend on – additional flexibility may be required based on operational and business needs"
We'll put as
under
Schedule
.
We should not include Benefits, Pay.
We also need to include minor metadata like Reports to and Supervises maybe as a short paragraph after Qualifications or separate? Could be included in Qualifications as a note. But we can add a short after Qualifications: "Reports to: Director of Residential and Educational Milieu Services. Supervises: Team of direct care counselors as assigned."
Now ensure we don't repeat job title as heading. We didn't.
Now output only HTML fragment.
Let's craft.
We need to ensure proper nesting.
We'll output:
About the role
About Walker Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts. Make a Difference Every Day—and Gain Skills You Can Use for Life As a Direct Care Supervisor at Walker, you'll work directly with children and youth who are
or drop. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So "Reports to: Director of Residential and Educational Milieu Services Supervises: Team of direct care counselors as assigned" is minor metadata; we can put in a
maybe under Qualifications or separate? Probably we can include as a short paragraph after Qualifications. We also need to preserve all substantive information; do not invent or summarize away detail. Let's extract each piece. Company description "About Walker Since 1961..." maybe we could include as a short paragraph under "About the role"? But it's about the organization, not role. However we could include as a separate section "About the organization"? Not in allowed headings list. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings. The "About Walker" could be considered part of "About the role" (description of role and organization). We'll include it there.
Thus:
About the role
About the role
About Walker Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts. Make a Difference Every Day—and Gain Skills You Can Use for Life As a Direct Care Supervisor at Walker, you'll work directly with children and youth who are navigating social, emotional, and behavioral challenges. You'll be part of a supportive, multidisciplinary team that helps youth feel safe, connected, and ready to grow. As your career continues to grow in the human services field, this is a chance to build valuable experience while making a real impact. Under the guidance of the Director of Res Ed Milieu Services, the Supervisor will be responsible for supervising and providing a therapeutic milieu within their assigned unit in the Res Ed program, including managing the daily schedule for clients and ensuring therapeutic recreational programming occurs, as well as directly managing the performance of assigned staff, including individual/group supervision and staff evaluations. The Supervisor is expected to provide crisis management within the program and across the Needham Campus.
But that's long; maybe we split into two paragraphs? It's okay. Next Responsibilities: list essential functions. We need to capture each bullet. Essential Functions list: - Perform in a way that is aligned with the agency mission and core values. This includes but is not limited to services that are trauma informed, relationship based, family involved, developmentally focused, competence centered, and ecologically oriented. - Work as part of a multi disciplinary team to further the emotional, behavioral and educational development of children in the Res Ed program. - In collaboration with Res Ed leadership, assess the structure and schedule and develop plans for supporting and training staff in planning and carrying out different parts of the schedule (meals, activities, homework, etc.). - Understand and adhere to licensing standards within the unit. - In collaboration with Res Ed Directors and clinicians, increase the staff’s understanding of and ability to develop, implement, and evaluate individual behavioral support plans for kids. - Work with unit leadership to increase the use of TCI philosophy and language including early intervention and de-escalation techniques in the day-to-day running of the program. - In collaboration with direct leadership, identify the strengths and areas of growth for individual staff members and teams of staff. The areas to be evaluated should include individual work with children, group management techniques, understanding of child development, work with families, completion of tasks, and teamwork. - Attend Multi Disciplinary Team meetings, and treatment meetings as needed, to discuss youth’s progress. - Manage the activities schedule for the assigned unit when on shift. - Work with the campus supervisory team to identify issues in need of discussion for supervisor meetings. - Assist with communication across shifts (i.e. school and overnight supervisors, Res-Ed leadership etc.) - Coordinate with other supervisors to meet any needs that arise and support the entire campus with leadership and crisis support as needed, including being in the rotation for Supervisors Running Campus and administering medication to youth as needed. - Participate in staff interviewing and hiring process as assigned. - Assist with conducting training for staff as assigned. - Supervise direct care staff as assigned. - Additional duties as assigned We'll put each as- maybe separate subheadings? But we only have Qualifications heading; we can put paragraphs describing each.
We could do:
- .
Next Schedule: "Schedule: Bi-weekly rotating schedule with every other weekend on – additional flexibility may be required based on operational and business needs"
We'll put as
under
Schedule
. We should not include Benefits, Pay. We also need to include minor metadata like Reports to and Supervises maybe as a short paragraph after Qualifications or separate? Could be included in Qualifications as a note. But we can add a shortafter Qualifications: "Reports to: Director of Residential and Educational Milieu Services. Supervises: Team of direct care counselors as assigned." Now ensure we don't repeat job title as heading. We didn't. Now output only HTML fragment. Let's craft. We need to ensure proper nesting. We'll output:
About the role
About Walker Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts. Make a Difference Every Day—and Gain Skills You Can Use for Life As a Direct Care Supervisor at Walker, you'll work directly with children and youth who are
Qualifications
Education and Certifications: High School diploma or GED required; Preferred: Associate Degree or higher in related field; MAP Certification.
Experience: Experience working in a residential setting required; preferred supervisory experience in a residential setting; Previous experience working in a similar setting preferred.
Other Requirements: Successfully complete all background check suitability requirements; Must have reliable transportation; Valid MA driver’s license preferred.
That preserves details. Next Skills: list Skills And Abilities. Skills And Abilities list: - Must be able to successfully pass and apply Therapeutic Crisis Intervention (TCI) training - Must be able to successfully pass and apply First Aid/CPR training - Must successfully pass medication training - Strong interpersonal and communication skills - Ability to remain calm and make safe decisions in high-pressure situations - Capacity to work effectively in a stressful and fast-paced environment - Ability to learn, retain, and apply principles taught in training and supervision - Physical stamina to participate in activities with children - Ability to stand, walk, and run for extended periods, perform frequent bending, stooping, stretching, lifting, sitting, stairs, typing, and looking at a computer screen - Strong written and verbal communication skills and computer experience is required - Ability to meet deadlines and follow through with multiple projects simultaneously - Ability to work flexibly and collaboratively as part of a team, including during times of high stress - Ability to transport clients in company vehicles We'll put as