Direct Care Supervisor

Lifesteps is a non‑profit human services organization serving Western Pennsylvania for nearly 100 years, helping individuals and families with life’s changing needs. The agency provides programs and services that enable people with special needs to live to their fullest potential.

Position Summary

The Community Homes (Direct Care) Supervisor provides a high level of quality care to individuals, ensuring each person is treated with respect and dignity. The role improves quality of life by assisting individuals in learning to live and function as independently as possible in their home and community. The Supervisor oversees day‑to‑day activities of the Community Home, directly supervises all house staff, and functions as a Residential Companion as part of the direct care team.

Responsibilities

• Provide high‑quality, respectful care to individuals in the community home.
• Assist individuals in developing independent living and functional skills.
• Oversee and manage daily operations of the community home.
• Directly supervise all house staff, including scheduling, training, and performance monitoring.
• Serve as a Residential Companion and active member of the direct care team.

Requirements

• High School Diploma/GED and three (3) years’ experience working in a human service or related field (required).
• Current driver’s license (required).
• Obtain a Medication Administration Certification within 6 months of hire (required).
• First Aid/CPR certification within 6 months of hire (required).

Preferred:

• Associate Degree or equivalent credits (60) and 2 years of experience in human services, special education, or a related field.
• Bachelor’s Degree and 1 year of experience in human services or a related field.
• Supervisory experience and knowledge of regulations 6400, 6500, and/or 2380 (or equivalent).

Benefits

• 100 % agency‑paid medical, dental, and vision insurance premiums.
• Paid vacation, sick time, and personal/emergency time.
• Short‑ and long‑term disability insurance.
• Tuition reimbursement.
• 403(b) retirement plan.
• Life insurance.
• 12 paid holidays.

Schedule

• Week 1: 7 am – 3 pm Monday, Tuesday, and Wednesday; 7 am – 11 pm Saturday.
• Week 2: 7 am – 3 pm Sunday through Thursday.