Direct Care Scheduler

Job Summary

As a Direct Care Scheduler, you’ll coordinate schedules for in-center and home care Personal Care Aides (PCAs) to make sure Participant care activities are delivered according to plan. This position is ideal for someone who is organized, dependable, and enjoys working with a variety of people. You’ll work closely with PCAs, the Direct Care Supervisor, and other team members to keep care running smoothly in a supportive, people-centered environment.

Duties/Responsibilities

• Create and manage PCA schedules for in-center and home care, ensuring care aligns with each Participant’s plan
• Communicate shifts, assignments, and schedule changes to PCAs in collaboration with the Direct Care Supervisor
• Monitor schedules to confirm care services are completed as planned
• Assist with coordinating Participant supplies and durable medical equipment
• Complete and review EMR documentation and encounters in a timely manner
• Absorb and complete other duties as assigned

Benefits

• 9 Paid Holidays
• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
• Medical, Dental, & Vision Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Requirements

• Valid State driver’s license with a clean driving record
• Successful completion of background check, physical, drug screening, TB Screening

Physical Requirements

• Must be able to move intermittently throughout the workday
• Must be able to lift, push, pull, and move a minimum of 25 pounds
• Must be able to assist with Participant evacuations when necessary