Care Management Scheduler

Patient Outreach & Education

• Initiate calls to eligible patients, clearly explaining the benefits of our care programs for managing chronic conditions and improving overall health.
• Aid the care team with patient communication.

Eligibility Verification

• Confirm patient eligibility and verify insurance coverage.

Data Entry & Management

• Maintain accurate and up-to-date records of patient interactions and maintain documentation to support the integrity of the patient's chart.

Patient-Centered Communication

• Communicate in a professional, empathetic, and engaging manner to build trust and encourage participation.

Team Collaboration

• Work closely with internal teams and healthcare providers to ensure seamless coordination and support.

Performance Goals

• Consistently meet or exceed established enrollment targets.

Requirements

• Prior experience in a Healthcare setting is preferred.
• Proficiency with basic computer applications and data entry.
• Strong problem-solving skills and ability to multitask effectively.
• Excellent verbal and written communication skills.
• Collaborative team player with a positive attitude.
• Ability to work independently in a remote environment.
• Successful completion of a background check and drug screening.
• Experience working with multiple EMR systems and payer portals.

Benefits

• Comprehensive Health Care Plan (Medical, Dental, Vision).
• Flexible Paid Time Off.
• Training and Development opportunities.

Pay

• $17-$19 per hour (Full-Time, Hourly, Non-Exempt).

Schedule

• Remote work environment.