Direct Care I / Recovery Specialist

Essential Duties And Responsibilities

• Provides patient support in collaboration with the multi-disciplinary team.
• Observes and demonstrates respectful and courteous demeanor when communicating with patients, potential patients, referral sources, staff and visitors at all times.
• Demonstrates honesty and integrity at all times in the care of the patients and the use of the facility property.
• Facilitates the movement of patients around the building and grounds in a safe and orderly fashion.
• Affords assistance with admission and discharge procedures as required.
• Maintains an awareness of the safety and security of the facility and refers potential risks to a supervisor or Administration in a timely manner utilizing the chain of command as the situation warrants.
• Oversees the patients’ general housekeeping chores with participation in light housekeeping as needed.
• Ensures that the units meet the cleanliness standards established by the organization.
• Demonstrates the ability to prioritize tasks and responsibilities and complete duties in the allotted time.
• Utilizes principals in de-escalation of potential crisis situations.
• Participates in staff meetings and other ad hoc meetings as required.
• Adheres to existing program/policies and procedures.
• Consistently arrives for work on time and adheres to the program’s attendance policies.
• Strictly adheres to HIPAA and confidentiality policies when responding to inquiries for patient information or copies of information.
• Maintains adequate knowledge of the program’s emergency preparedness plan and emergency procedures.
• Provides transportation for patients and in support of program operations using the program vehicle as directed.
• Conducts alcohol and drug screens on patients using an approach that demonstrates respect and dignity for the patients, while ensuring appropriate screen collection procedures are followed.
• Observes the self-administration of medications by patients as necessary and completes all medication self-administration documentation accurately.
• Participates in and completes all required mandatory training.
• Performs other duties as assigned.

Qualifications

• Minimum of high school diploma or equivalent required.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with patients, families, staff and regulatory agencies.
• Must have basic ability in use of computers to be able make entries and utilize electronic health records.