Direct Care Coach (650-03)

About the role

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We embrace diversity, equity, inclusion, and belonging, providing staff with training, coaching, and resources to grow and serve with cultural humility, acceptance, and understanding.

The Direct Care Coach position supports individuals with intellectual and/or developmental disabilities (I/DD) using a person‑centered, strength‑based approach grounded in Applied Behavior Analysis. The role empowers individuals to choose life goals, participate in the community, and enjoy meaningful activities tailored to their interests.

Responsibilities

• Provide direct care, individual‑specific programming, and supervision to one or more assigned individuals from the I/DD population.
• Ensure the safety and well‑being of individuals while supporting their personal needs, recreation, and socialization activities to meet the goals and objectives of the Service Plan.
• Play a valuable role in establishing and sustaining an individualized program focus through communication and relationship building with caregivers and family members.
• Bring support, acceptance, and joy to share each day.

Requirements

• High School Diploma with at least one year of experience working with the I/DD population.
• Within a designated period after hiring, obtain and maintain certification in OPWDD Medication Administration, First Aid, CPR, and any other certifications mandated by licensing agencies.
• Valid NYS Driver’s License and ability to transport individuals to and from activities as assigned.
• Respect individuals as persons of dignity and worth who are capable of growth and development.
• Enjoy working in a life‑sharing relationship with others.

Physical Requirements

• Time on your feet for up to several hours a day.
• Lifting up to 50 pounds.
• Ability to transport individuals and drive for up to 4 consecutive hours.
• Ability to walk, run, jump, and participate in physical activities with the individuals.
• Ability to stand/walk for a minimum of 6 hours on an 8‑hour shift and 10 hours on a 12‑hour shift.

Pay

Earn between $21.02 and $26.59 hourly, depending on education and experience.

Benefits

• Union position with union bonuses.
• Up to 200 hours of vacation based on length of service.
• Personal and sick time accrued separately.
• 9 holidays plus medical appointment time.
• Medical, dental, and vision insurance.
• Employee Assistance Program.
• FSA, transit, and parking savings accounts.
• Supplemental life insurance, critical illness, and enhanced short‑term disability benefits.
• Corporate discounts program.
• Sick leave pool.
• Identity protection.

Schedule

• Sunday – OFF
• Monday – OFF
• Tuesday – 1:30 pm – 9:30 pm
• Wednesday – 1:30 pm – 9:30 pm
• Thursday – 8:00 am – 4:00 pm
• Friday – 8:00 am – 4:00 pm
• Saturday – 12:30