Direct Bill Processor

About the role

The Insurance Direct Bill Specialist manages all aspects of direct bill payments, including reconciling statements, posting payments, resolving discrepancies, and maintaining accurate financial records. This role also serves as a key contact for billing inquiries, providing timely and professional support to clients, carriers, and internal teams.

Responsibilities

• Reconciling statements
• Posting payments
• Resolving discrepancies
• Maintaining accurate financial records
• Serving as a key contact for billing inquiries
• Providing timely and professional support to clients, carriers, and internal teams

Requirements

• Basic AMS360 Knowledge
• One year insurance experience
• Microsoft Office experience
• Excellent attention to detail and problem-solving skills
• Strong communication and customer service abilities