Direct Bill Assistant

Duties & Responsibilities

• Handle high volume of inbound calls from insureds regarding billing.
• Take payment and billing questions by phone.
• Work with the underwriting department to resolve billing matters.
• Process payments received by mail, phone, walk-ins and online into billing systems.
• Process agent sweeps and policy EFT payments on a daily basis.
• Process premium returns via ACH to agents as needed.
• Close and reconcile all payment batches on a daily basis.
• Process premium refunds by reviewing all daily system reports.
• Collection and follow up on NSF premium payments-Insured.
• Draft and Credit Card Print and process all checks issued.
• Loss and Premium refunds Report all checks issued and voided to the bank for positive pay.
• Match and attach claim checks to files verifying approval of payment.
• Post cash disbursement journals.
• Process stop payment requests.
• Daily filing of journal entries, paid bills, other documents.
• Assist with other accounting projects as needed.

Qualifications

• Pleasant phone demeanor is a must!
• Detail oriented and proficient in data entry required.
• Strong ability to multitask.
• Strong Communication skills.
• Proficiency with Excel and Word.

Benefits

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Training Programs
• Wellness Program
• Fun company sponsored events

Pay

Estimated Compensation Range: \$16/hr-\$20/hr

Schedule

N/A