Dir, SP/ASOC Data Partnerships Lead (Specialty Pharmacy)/ (Alternative Sites of Care)

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The role requires 20% travel, with working hours and travel expectations defined by the hiring manager.

About The Role

The Director, SP/ASOC Data Partnerships Lead (Specialty Pharmacy/Alternative Sites for Care) will establish and lead a centralized Center of Excellence (COE) that brings clear ownership, structure, and operational discipline to contracting, vendor oversight, onboarding, issue coordination, and high-quality data delivery across this expanding data ecosystem. This role will work closely with the Data Monitoring and Standards team to support ongoing monitoring and adherence to data standards.

• Establish and lead the centralized Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) Data Center of Excellence, creating clear accountability for contracting, vendor oversight, onboarding, issue coordination, and data delivery.
• Develop and execute the SP/ASOC data partnership strategy across specialty pharmacy, alternative sites of care, market access, channel strategy, finance, legal, privacy, analytics, brand, and other cross-functional stakeholders.
• Standardize end-to-end SP/ASOC data partnership operations, including contracting execution, vendor management, data onboarding, reporting, analytics, communication, restatements, updates, and issue resolution.
• Partner with Market Access, Channel Strategy, Finance, Legal, Privacy, Analytics, and brand teams to align SP/ASOC data partnerships to business priorities, launch requirements, compliance expectations, and decision-making use cases.
• Lead repeatable onboarding and launch support for SP/ASOC partners, ensuring data requirements, contracting needs, operational readiness, and delivery expectations are defined early, aligned cross-functionally, and executed consistently.
• Partner with the Data Monitoring and Standards team to align data quality expectations, service levels, monitoring routines, and performance metrics with SP/ASOC partners, ensuring delivery expectations are clear and actionable.
• Support alignment with centralized data management guidance, internal data standards, and privacy, security, compliance, and regulatory expectations.
• Drive proactive issue management and root cause resolution with SP/ASOC partners and internal teams, ensuring data issues, restatements, and updates are communicated clearly and resolved in a timely manner.
• Oversee data acquisition and delivery from requirements gathering through integration into Novartis platforms and systems, enabling trusted insights, reporting, analytics, and operational decision-making.
• Establish governance and oversight mechanisms across multiple SP/ASOC partners to ensure adherence to data-sharing agreements, operational standards, and internal policies.
• Provide SP/ASOC partnership performance, data quality, launch readiness, issue resolution, and governance reporting to senior leadership.
• Build scalable COE processes, playbooks, and ways of working that support current SP/ASOC operations while strengthening readiness for future brand launches and ecosystem growth.
• Continuously evaluate SP/ASOC partnerships, processes, and technology solutions to improve data quality, operational effectiveness, scalability, and business impact.

Requirements

• Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field.
• Minimum 8+ years of experience in data partnerships, data operations, market access, channel strategy, specialty pharmacy, patient services, healthcare data management, or related roles.
• Expert understanding of Specialty Pharmacy and Alternative Sites of Care (SP/ASOC) data partnerships, vendor oversight, contracting execution, data onboarding, standards alignment, and operational data delivery best practices.
• Preferred experience working with specialty pharmacies, alternative sites of care, hub/service providers, healthcare data vendors, or functional teams that rely on SP/ASOC data for insights, reporting, access, and operational decisions.
• Familiarity with regulatory requirements and industry standards related to data privacy and security.
• Excellent leadership, communication, and stakeholder management skills.
• Strong project management skills, with the ability to manage complex cross-functional initiatives, partner timelines, launch dependencies, risks, issues, and deliverables from planning through execution.
• Ability to influence and drive change in a complex organizational environment.
• Strong analytical and problem-solving skills, with the ability to identify root causes, manage data quality risks, resolve partner issues, and ensure the integrity, security, quality, and usability of SP/ASOC data.

Pay

The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on relevant skills and experience and is reviewed periodically upon joining Novartis. The compensation package includes a performance-based cash incentive and eligibility for annual equity awards.

Benefits

• Comprehensive health, life, and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, holidays, and other leaves.