Dir, MAPS (Market Access Patient Services)/Medical Data Partnerships Lead

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). This role does not provide relocation assistance and will require 20% travel. Working hours and additional travel expectations will be defined by the hiring manager.

About the Role

The Data Innovation, Partnerships and Products (DIPP) team sits within the Data Products and Foundations pillar of SPT and is focused on enabling trusted, scalable data access and partnerships that support improved decision-making across Novartis. The Director, MAPS (Market Access, Patient Services) and Medical Data Partnerships Lead will play a critical role in establishing and managing strategic data partnerships that support the US Commercial organization and broader SPT priorities.

Responsibilities

• Oversee the performance and outcomes of external data partnerships, including third-party platforms, vendors, and technology solutions
• Develop and execute the organization’s data partnership strategy, including the identification of the organization’s critical data needs
• Partner with Medical, Market Access, and Patient Services stakeholders to identify, evaluate, and manage external data partnerships that strengthen medical insights, real-world evidence, access, patient services, field medical execution, and outcomes-oriented decision-making
• Work collaboratively to ensure data is addressing use cases
• Identify and evaluate innovative data offerings in collaboration with the Innovative Data Offerings team, emerging data sources, and opportunities to integrate AI-enabled capabilities that enhance customer engagement, marketing effectiveness, decision-making, and scalable business impact
• Establish data quality SLAs and metrics with external data partners to ensure high quality data remains available for Novartis teams
• Working with Data Monitoring and Standards, monitor and enforce data quality, security, and compliance standards for all external data sources, platforms, and vendors, ensuring adherence to regulatory requirements and internal policies for data management
• Work collaboratively with data vendors and cross-functional teams to address data quality issues and communicate any corresponding changes
• Facilitate acquisition of data from requirements gathering through integration into Novartis’s platforms and systems
• Establish oversight mechanisms for external data partnerships, ensuring compliance with data standards, data-sharing agreements, and internal policies for data management
• Support the implementation of data stewardship practices across platforms, vendors, and technology solutions, to verify data is properly managed and governed throughout the partnership, providing performance metrics and governance reports to senior leadership
• Coordinate training and awareness initiatives with internal teams around best practices to promote effective and compliant data usage
• Continuously evaluate existing partnerships and technology solutions to ensure standards across the broader set of DIPP data partnerships are maintained

Requirements

• Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field
• Minimum 8+ years of experience in establishing and managing data partnerships, with a strong focus on data governance, data management, or related roles
• Expert understanding of data partnership principles, frameworks, and best practices, with a proven ability to forge strategic collaborations with external data providers and vendors
• Preferred experience working for a data vendor or partnering extensively with data vendors, functional teams, or therapeutic area teams to define, evaluate, integrate, and operationalize data assets
• Familiarity with regulatory requirements and industry standards related to data privacy and security
• Excellent leadership, communication, and stakeholder management skills
• Ability to influence and drive change in a complex organizational environment
• Strong analytical and problem-solving skills, with the ability to assess and manage risks associated with external data partnerships, ensuring the integrity, security, and quality of shared data

Pay

The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors such as relevant skills and experience. Compensation includes a performance-based cash incentive and eligibility for annual equity awards.

Benefits

• Comprehensive health, life, and disability benefits
• 401(k) with company contribution and match
• Generous time off package including vacation, personal days, holidays, and other leaves